Style Advisor - Omni-Channel Retail

Gap Inc; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Gap Inc. is seeking a customer-focused role to engage and connect with customers, leveraging product expertise to educate, inform, and outfit shoppers. The role aims to bring the Gap brand to life, build loyalty, and drive productive store operations.

You will answer questions, offer style suggestions, promote loyalty programs, and utilize omni-channel tools to ensure a seamless shopping experience while supporting all facets of the sales floor and back-of-house processes.

Qualifications

• Completed job readiness training through Gap Inc nonprofit partner.
• Effective communicator who uses technology to engage with customers and teammates.
• Strong problem solver focused on continuous improvement.
• Courteous and professional when handling customer interactions.
• Able to learn procedural knowledge from on-the-job training.

Responsibilities

• Acknowledge and assist customers; locate merchandise quickly using various methods.
• Offer style and outfit suggestions to the customer using mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, back of house, processes as required.
• Courteous and responsive to internal/external requests.
• Exchange and verify job-related information to provide support.

Skills

Customer service

Communication

Problem solving

Continuous learning

On-the-job training

Job description

Gap Inc. is seeking a customer-focused role to engage and connect with customers, leveraging product expertise to educate, inform, and outfit shoppers. The role aims to bring the Gap brand to life, build loyalty, and drive productive store operations.

You will answer questions, offer style suggestions, promote loyalty programs, and utilize omni-channel tools to ensure a seamless shopping experience while supporting all facets of the sales floor and back-of-house processes.