Style Advisor & Customer Experience Specialist

Old Navy; Saint Peters (MO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy in the United States is seeking a customer-focused associate to deliver outstanding service, educate shoppers on current merchandise, promotions and events, and help keep the store running smoothly. You will learn the brand, assist on the sales floor, fitting room, and checkout, and support loyalty programs to drive a friendly, efficient shopping experience for every guest.

We value authentic teamwork, fast-paced execution and using technology to help customers.

Qualifications

• Good communication skills
• Comfort with using technology to assist customers
• Problem solving and adaptability
• Ability to learn procedures and product knowledge
• Team player with a positive attitude

Responsibilities

• Help customers and acknowledge questions to provide quick, accurate assistance
• Learn brand selling behaviors and educate customers on merchandise and promotions
• Assist on sales floor, fitting room, and checkout to support store operations
• Promote loyalty programs and omni-channel options for a seamless experience
• Maintain courteous service and respond to customer requests efficiently
• Provide accurate information and guidance to resolve customer concerns

Job description

Old Navy in the United States is seeking a customer-focused associate to deliver outstanding service, educate shoppers on current merchandise, promotions and events, and help keep the store running smoothly. You will learn the brand, assist on the sales floor, fitting room, and checkout, and support loyalty programs to drive a friendly, efficient shopping experience for every guest.

We value authentic teamwork, fast-paced execution and using technology to help customers.