Studio Support Staff (LA part-time)

The Class by Taryn Toomey; Santa Monica (CA); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Free digital subscription

Free Class in studio

Job summary

The Class by Taryn Toomey in Santa Monica is seeking part-time front desk staff to enhance the student experience. The role involves greeting clients, maintaining the studio's cleanliness, and providing exceptional customer service.

Ideal candidates are detail-oriented and possess strong communication skills, with a passion for wellness. Flexibility in scheduling is essential, and the position offers competitive hourly pay along with a free digital subscription to The Class.

Qualifications

• Passionate about wellness and The Class.
• Detail oriented, organized, reliable.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Greet, check-in, and welcome clients for class.
• Deliver excellent customer service to clients.
• Clean and prep studio and common areas.
• Support instructors with class setup and breakdown.
• Answer client questions about The Class method and offerings.

Skills

Customer service skills

Attention to detail

Team collaboration

Communication skills

Problem-solving skills

Tools

Computer skills

Job description

The Class (www.theclass.com) is a global wellness brand. Our core product is a cathartic workout experience that guides you to strengthen the body and notice the mind to restore balance. The company is rooted in four primary lines of business: digital, in‑studio, events, and retail.

Job Description

We're in search of highly motivated, personable, sales, service‑oriented, detail‑oriented individuals to contribute to all aspects of our student experience and growing community. Our front desk staff will work closely with the Studio Manager and Executive Team in an inspiring, fun work environment to ensure that clients are happy and the studio remains immaculate. We are looking for part‑time hours, and compensation is $18.00 per hour, free digital subscription, and free Class in studio.

Responsibilities

• Greet, check‑in, and welcome clients for class
• Deliver excellent customer service and hospitality to clients
• Clean and prep studio, including mats, floors, and mirrors
• Clean, prep, and stock common areas, including bathrooms, locker area, front desk, and office
• Support instructors with class setup, breakdown, or client questions
• Support the digital component and troubleshoot live stream issues as they arise.
• Be knowledgeable to answer questions regarding The Class method, schedule, retail offerings
• Assist Studio Manager and other staff members with daily studio tasks, checklists, and projects
• Report any questions or issues to Studio Manager in a timely manner
• Help keep track of inventory and supplies
• Help maintain the aesthetic and atmosphere for The Class

Qualifications

• Passionate about wellness and The Class
• Outgoing, friendly nature with a great attitude
• Detail oriented, organized, reliable
• Able to multi‑task in a fast‑paced environment
• Able to take initiative for problem solving with confidence
• Able to handle retail operations
• Prior customer service or hospitality experience preferred
• Must have excellent communication skills
• Must work cohesively in a team environment
• Must have strong computer skills
• Must have flexible availability (weekday early morning, weekday evening, weekends)

Additional Information

All your information will be kept confidential according to EEO guidelines.