Studio Operations Manager

Whalar; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

PTO + Sick Time

HSA and FSA

401k with Employer Matching

Job summary

Whalar is seeking a Studio Operations Manager for The Lighthouse to oversee the operations of state-of-the-art production studios. You will ensure studios are well-maintained, functional, and accessible to our members, providing an exceptional experience.

This role focuses on management, collaboration, and ensuring operational efficiency. The ideal candidate has 5+ years of experience in studio management and a strong understanding of technical production.

Qualifications

• 5+ years of experience in studio management or a related field.
• Strong understanding of technical production aspects.
• Proven record of developing high-performing teams.

Responsibilities

• Oversee daily operations of all production studios.
• Manage studio bookings and production schedules.
• Lead, coach, and develop a small team of technicians.

Skills

Studio management

Technical production

Team leadership

Communication skills

Problem solving

CRM systems

Tools

Camera equipment

Editing software

Lighting equipment

Job description

Department: Campus Leadership – Operations & Team Development

The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community.

The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: www.thelighthouse.com .

About the role:

The Studio Operations Manager at The Lighthouse is responsible for overseeing the daily operations of our state-of-the-art production studios, including podcast studios, theater, photography studios and more. You will ensure that the studios are fully functional, well-maintained, and accessible to our members, providing an exceptional experience for all users. The Studio Operations Manager will also play a key role in coordinating with the General Manager and other teams to ensure that the studio services align with the overall mission and vision of The Lighthouse.

With a strong focus on leadership, content creation, and collaboration, this role ensures that every touchpoint—from a first-time visitor to long-time staff is efficient, effective, and in line with The Lighthouse’s mission and values.

Here’s what you’ll do day-to-day:

• Oversee daily operations of all production studios, ensuring they are functional, safe, well-maintained, and available to members and teams.
• Manage studio bookings, production schedules, off-hours needs, and tech team coverage to maximize usage and minimize conflicts.
• Lead, coach, and develop a small team of studio technicians and assistants while creating SOPs and playbooks to ensure consistent operations.
• Manage studio equipment, inventory, maintenance, repairs, upgrades, and technical troubleshooting in partnership with IT and Tech teams.
• Provide technical support to creators and execute AV productions for Lighthouse events, while staying current on emerging production technologies and trends.
• Collaborate with the General Manager, campus leaders, members, vendors, and production partners to improve the studio experience and support broader campus initiatives.
• Manage the studio operations budget, including equipment purchases and maintenance, while tracking expenses and identifying opportunities for cost efficiencies.
• Conduct regular studio and campus walkthroughs, addressing operational issues and serving as the on-the-floor operational lead as needed.

Here’s what we’re looking for:

• 5+ years of experience in studio management, production, or a related field, with a strong understanding of the technical aspects of production.
• Technical proficiency in studio equipment, including cameras, lighting, sound, and editing software.
• Proven track record of developing high-performing teams through coaching, training, and intentional leadership.
• Deep understanding of systems, workflows, and organizational efficiency in a fast-paced, service-driven environment.
• Excellent communication, facilitation, and interpersonal skills.
• Experience in managing multi-functional teams, schedules, and cross-department initiatives.
• Ability to think creatively and solve problems in a fast-paced, dynamic environment.
• Comfort with CRM systems and operational software—experience with PeopleVine a plus.
• Passion for creative environments and an appreciation for the needs of creators, entrepreneurs, and innovators.

The salary range for this role is $100,000 - $120,000 and serves as a general guideline for the potential compensation. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, location, and ultimately budget approvals.

The Perks:

The Lighthouse provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs:

• PTO + Sick Time
• HSA, FSA, and Commuter + Parking Benefits
• Company Paid Life & Disability Insurance
• Voluntary Life Insurance Policy
• Voluntary Hospital and Critical Illness Insurance
• Employee Assistance Program
• 401k with Employer Matching. No Vesting Period.

Our values:

At The Lighthouse, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.

The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.