Studio Operations Coordinator — Luxury Florist

Winston Flowers; New York (NY); On-site; USD 48,000 - 64,000; Full time

Job summary

Winston Flowers, a family-owned design and floral company, is seeking a operations-focused professional to manage daily order flow and studio coordination in Long Island City. The role involves cross-functional collaboration with designers, sales, and operations to maintain timely, accurate fulfillment and a high standard of service.

The ideal candidate has experience in luxury retail or hospitality, a floral/design background is preferred, and the ability to lift up to 30 pounds.

Qualifications

• Experience in luxury retail or hospitality preferred.
• Floral/design background preferred.

Responsibilities

• Manages card desk and daily order flow, prioritizing and routing based on timing, design requirements, and delivery needs.
• Coordinates with Designers, Sales, Customer Service, Operations and other teams to clarify details and progress orders on schedule.
• Supports team with guidance and collaboration to maintain productive work environment.
• Oversees day-to-day operations for Winston Flowers Long Island City Design Studio, ensuring workflows and schedules run smoothly.
• Acts as contact for internal product deliveries between Boston and LIC Studio.
• Leads staff development through coaching and training to foster a cohesive team.
• Coordinates logistics for events with internal departments, vendors, and venues, ensuring adequate staff resources.
• Ensures processes align with company standards with strong attention to detail and customer service.

Job description

Winston Flowers, a family-owned design and floral company, is seeking a operations-focused professional to manage daily order flow and studio coordination in Long Island City. The role involves cross-functional collaboration with designers, sales, and operations to maintain timely, accurate fulfillment and a high standard of service.

The ideal candidate has experience in luxury retail or hospitality, a floral/design background is preferred, and the ability to lift up to 30 pounds.