Studio Lead - Guest Experience, Sales & Operations

JETSET Pilates; New York (NY); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Discount on Merchandise

Flexible shifts

Community events

Free classes

Sales commission program

Job summary

JETSET Pilates Boerum Hill in Brooklyn is actively seeking Studio Leads to join their vibrant team. As a key member of the studio, you will provide exceptional service, assist clients, and contribute to creating a welcoming environment.

Responsibilities also include managing opening and closing duties, responding to inquiries, and processing transactions. The ideal candidate will thrive in client-service roles, have excellent communication skills, and possess a self-motivated attitude.

Qualifications

• Experience in client-service roles like concierge, receptionist, or retail.
• Comfortable working in team settings and collaborative environments.
• Proficient with computers, digital applications, and technology.
• Strong verbal and written communication abilities.
• Ability to multitask successfully in a fast-paced environment.
• Self-motivated with a driven attitude towards customer service.

Responsibilities

• Deliver exceptional customer service and studio experience.
• Manage check-in and check-out processes for clients.
• Assist in marketing initiatives and community engagement.
• Maintain cleanliness and organization of the studio.
• Process sales transactions and manage inventory.

Skills

Client service experience

Teamwork

Luxury service experience

Computer proficiency

Communication skills

Multi-tasking

Self-motivated

Tools

Axle

Mindbody

Job description

JETSET Pilates Boerum Hill in Brooklyn is actively seeking Studio Leads to join their vibrant team. As a key member of the studio, you will provide exceptional service, assist clients, and contribute to creating a welcoming environment.

Responsibilities also include managing opening and closing duties, responding to inquiries, and processing transactions. The ideal candidate will thrive in client-service roles, have excellent communication skills, and possess a self-motivated attitude.