Studio Lead, Boutique Fitness & Guest Experience

JETSET Pilates; Coral Gables (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A boutique fitness studio in Coral Gables is seeking dynamic Studio Leads to provide exceptional service to clients and support instructors. Responsibilities include answering inquiries, processing sales, and maintaining a welcoming environment. Candidates should excel in customer service, possess sales skills, and be organized. Flexibility for morning, evening, and weekend shifts is required. This role is crucial for creating an inviting atmosphere that fosters customer retention and satisfaction.

Qualifications

• Ability to provide exceptional client service in-person and remotely.
• Experience with sales and customer retention.
• Organizational skills to maintain a tidy studio environment.

Responsibilities

• Assist clients and instructors to deliver a great fitness experience.
• Handle payments and customer inquiries at the front desk.
• Maintain cleanliness and organization of studio space.

Skills

Customer service

Communication

Sales skills

Tools

CRM (AXLE)

Job description

A boutique fitness studio in Coral Gables is seeking dynamic Studio Leads to provide exceptional service to clients and support instructors. Responsibilities include answering inquiries, processing sales, and maintaining a welcoming environment. Candidates should excel in customer service, possess sales skills, and be organized. Flexibility for morning, evening, and weekend shifts is required. This role is crucial for creating an inviting atmosphere that fosters customer retention and satisfaction.