Studio Lead, Boutique Fitness & Guest Experience

JETSET Pilates; Estero (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

A local fitness studio in Estero, Florida, is seeking a Studio Lead to enhance client experiences and support instructors. The role includes providing exceptional customer service, managing retail sales, and maintaining a tidy environment. Ideal candidates will excel in communication and problem-solving, ensuring clients feel valued and welcomed. Flexibility in shift timings is required, as morning, evening, and weekend work may be necessary.

Qualifications

• Must provide exceptional service to clients.
• Ability to assist staff and clients via phone, email, or in-person.
• Maintain a clean and organized front desk area.

Responsibilities

• Assist in delivering an outstanding fitness experience.
• Provide high-level customer service upon client arrival.
• Sell memberships and class packages.

Skills

Customer service

Communication

Problem-solving

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A local fitness studio in Estero, Florida, is seeking a Studio Lead to enhance client experiences and support instructors. The role includes providing exceptional customer service, managing retail sales, and maintaining a tidy environment. Ideal candidates will excel in communication and problem-solving, ensuring clients feel valued and welcomed. Flexibility in shift timings is required, as morning, evening, and weekend work may be necessary.