Studio Growth & Operations Manager

bodyrok-careers; Los Gatos (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

BODYROK is seeking a Studio and Operations Manager to oversee multiple Pilates studio operations, drive growth, and optimize marketing effectiveness across the portfolio.

You will manage daily operations, lead the marketing strategy, mentor instructors, and ensure exceptional client experiences. The role emphasizes revenue growth, class attendance, and staff development in a dynamic wellness environment.

Qualifications

• Flexible and open availability with weekends and holidays required.
• Must be able to work on-site and travel to studios at least 75% of the week; 25% remote.
• Full-time exempt role with an expected 40 hours per week (including classes coached).
• Multi-unit management experience (3–5 years preferred).
• People management experience in fitness, retail, or hospitality (3–5 years preferred).
• Group fitness instruction, personal training, or athletic training experience (2 years preferred).
• Bachelor’s degree preferred.
• Proficiency in G‑Suite and MS Office (Excel and Google Sheets).
• Ability to lift/carry at least 30 pounds.

Responsibilities

• Oversee training and recruiting initiatives with lead instructors; mentor and develop staff.
• Manage day-to-day studio operations; ensure classes run on schedule.
• Coordinate front desk operations, bookings, client check-ins, and studio systems.
• Lead marketing initiatives: local campaigns, social media, events, promotions.
• Develop partnerships with local businesses and community groups; manage events.
• Support email marketing campaigns and monitor online presence.
• Drive membership growth and retention through programs and campaigns.
• Ensure a welcoming, professional client experience and handle feedback.
• Monitor studio revenue, expenses, and profitability; assist budgeting and reporting.
• Track KPIs: membership, attendance, revenue, and lead conversion.
• Provide administrative and technical support; cover studio operations as needed.

Skills

People management

Operations management

Marketing coordination

Team coaching

Education

Bachelor’s degree (preferred)

Tools

G Suite

MS Office

Excel

Google Sheets

Job description

BODYROK is seeking a Studio and Operations Manager to oversee multiple Pilates studio operations, drive growth, and optimize marketing effectiveness across the portfolio.

You will manage daily operations, lead the marketing strategy, mentor instructors, and ensure exceptional client experiences. The role emphasizes revenue growth, class attendance, and staff development in a dynamic wellness environment.