Studio Experience Specialist: Front Desk & Client Care

Peachy Corp.; New York, Northern (NY, KY); Hybrid; USD 54,443,000 - 57,859,000; Part time

Benefits offered by this job

Complimentary wrinkle treatment

Employee discount

Job summary

Peachy is seeking a Front Desk Coordinator (Studio Experience Specialist) in Brooklyn Heights, NYC. You will greet clients, guide them through check-in/out, and drive personalized product recommendations to enhance the client journey, while supporting clinical staff.

The role emphasizes exceptional service, HIPAA privacy, and core Peachy values in a fast-paced studio environment. Part-time, onsite, with shifts including Mondays, Tuesdays, and Saturdays.

Qualifications

• Client facing experience in a customer service, hospitality, high-end retail or wellness services role.
• Flexible to work in multiple studio locations within a reasonable distance to your home studio.
• Minimum age 18 and eligible to work in the United States without sponsorship.

Responsibilities

• Greet clients and ensure a seamless check-in and check-out process.
• Build strong client relationships by understanding needs and upselling Peachy products and services.
• Execute sales strategies to achieve individual and team goals while delivering an exceptional client experience.
• Collaborate with team members and support Clinical Providers for a best-in-class studio experience.
• Provide high-quality service and hospitality, answer questions about Peachy options and aftercare products.
• Communicate with remote Customer Service to maintain client schedules and appointments.

Skills

Customer service

Hospitality

Sales

Communication

Job description

Peachy is seeking a Front Desk Coordinator (Studio Experience Specialist) in Brooklyn Heights, NYC. You will greet clients, guide them through check-in/out, and drive personalized product recommendations to enhance the client journey, while supporting clinical staff.

The role emphasizes exceptional service, HIPAA privacy, and core Peachy values in a fast-paced studio environment. Part-time, onsite, with shifts including Mondays, Tuesdays, and Saturdays.