Front Desk Coordinator

Peachy; New York (NY); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Competitive compensation

Complimentary treatments

Employee discounts

Job summary

Peachy is seeking a Front Desk Coordinator in New York, NY, also known as a Studio Experience Specialist. This part-time role requires 18–30 hours of flexible availability with at least one weekend day each week. You will work closely with clinical team members to ensure a positive client experience.

Ideal candidates will have a customer service background and strong interpersonal skills. Peachy offers competitive compensation and additional benefits, such as complimentary wrinkle treatment and

Qualifications

• Client facing experience in customer service, hospitality, or wellness services role.
• Must be at least 18 years old and eligible to work in the US without sponsorship.
• Flexible availability for 18–30 hours per week, including at least one weekend day.

Responsibilities

• Greet clients for seamless check-in and check-out.
• Build strong client relationships through personalized recommendations.
• Collaborate with team members to ensure a best-in-class experience.
• Maintain studio appearance and complete opening and closing tasks.

Skills

Client communication

Collaboration

Tech Savvy

Situational Adaptability

Customer service

Job description

Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.

Job Title: Front Desk Coordinator (Studio Experience Specialist)

Location: New York, NY - Peachy Williamsburg, 204 Wythe Ave, Brooklyn, NY 11249

The Front Desk Coordinator role at Peachy, known internally as a Studio Experience Specialist, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services, driving sales through personalized recommendations and exceptional client care.

Schedule & Availability: This part-time role offers 18–30 hours per week, with the opportunity to work a variety of shifts based on studio needs. We’re looking for someone with flexible availability who can support both weekday and weekend coverage, with at least one weekend day required each week. Broad availability is strongly preferred.

What You’ll Do:

• Greet clients and ensure a seamless check-in and check-out process
• Build strong client relationships by understanding individual needs, recommending products and services, and identifying opportunities to enhance the client experience through thoughtful upselling.
• Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.
• Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
• Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
• Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
• Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
• Complete studio opening and closing tasks
• Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
• Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices

Who You Are:

• Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
• Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
• Tech Savvy - Readily learns and adopts new technologies.
• Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
• Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.

What You Have:

• Client facing experience in a customer service, hospitality, high-end retail or wellness services role.
• Flexible to work in multiple studio locations within a reasonable distance to your home studio
• 18–30 hours per week, with the opportunity to work a variety of shifts based on studio needs. We’re looking for someone with flexible availability who can support both weekday and weekend coverage, with at least one weekend day required each week. Broad availability is strongly preferred.
• Minimum of 18 years old and eligible to work in the United States without sponsorship

Physical Requirements:

• Frequently required to kneel, bend, sit and stand for long periods of time
• Ability to lift/transport items weighing up to 30 lbs
• Operate standard office equipment and technology
• Competitive Compensation
• Complimentary quarterly wrinkle treatment + retinoid
• Employee discount for Peachy services and products

The target base pay for the Studio Experience Specialist role in New York, NY is $19.00/hour USD. This rate may be modified in the future.

This position requires additional responsibilities not listed here and may change throughout employment.

Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.

Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.