Studio Experience & Sales Coordinator

Orangetheory Fitness; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Orangetheory Fitness in Philadelphia is seeking an Assistant Studio Manager to support daily studio operations, enhance member experiences, and drive membership sales. You'll be the front-line ambassador, guiding visitors, promoting programs, and leading by example to uphold brand standards.

This full-time role requires strong service orientation, excellent communication, and the ability to train and coach Sales Associates.

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service, sales, hospitality, or a related field preferred (0–1 year).
• At least 6 months of experience in leadership, supervisory responsibilities, or managing people, programs, or projects.

Responsibilities

• Deliver a welcoming, inclusive, and high-energy experience for all members, prospects, and guests, ensuring every interaction reflects brand standards.
• Conduct studio tours, clearly present membership options, and confidently communicate programs, services, and benefits.
• Achieve individual and team sales goals by executing outreach, follow-ups, and lead generation activities to drive membership growth.
• Build and maintain relationships within the local community to increase brand awareness and generate new business opportunities.
• Support the onboarding, training, and mentoring of Sales Associates, including reinforcement of the sales process and best practices.

Skills

Customer service

Sales

Hospitality

Leadership

Communication skills

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Canva

CRM systems

Job description

Orangetheory Fitness in Philadelphia is seeking an Assistant Studio Manager to support daily studio operations, enhance member experiences, and drive membership sales. You'll be the front-line ambassador, guiding visitors, promoting programs, and leading by example to uphold brand standards.

This full-time role requires strong service orientation, excellent communication, and the ability to train and coach Sales Associates.