Studio Experience & Membership Lead

Orangetheory - Franchise #0318; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

OT Group Holdings, LLC is seeking an Assistant Studio Manager to support daily studio operations and ensure a premier member experience at Orangetheory Fitness. You will assist in presenting memberships, guiding guests, and helping the team reach sales targets.

You will collaborate with staff to onboard and mentor sales associates, handle transactions, and participate in community events while upholding studio standards and brand values.

Qualifications

• High school diploma or equivalent.
• 0–1 year experience in customer service, sales, hospitality, or related field preferred.
• At least 6 months of leadership, supervisory responsibilities, or managing people.

Responsibilities

• Deliver a welcoming, high-energy experience for members and guests reflecting brand standards.
• Present membership options and communicate programs and benefits.
• Achieve individual and team sales goals through outreach, follow-ups, and lead generation.

Skills

Customer service

Sales

Leadership

Communication

Hospitality

Education

High school diploma or equivalent

Job description

OT Group Holdings, LLC is seeking an Assistant Studio Manager to support daily studio operations and ensure a premier member experience at Orangetheory Fitness. You will assist in presenting memberships, guiding guests, and helping the team reach sales targets.

You will collaborate with staff to onboard and mentor sales associates, handle transactions, and participate in community events while upholding studio standards and brand values.