Benefits
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
Role Overview
As the Studio and Sales Manager/Fitness Instructor, you will play a crucial role in driving membership growth, member engagement and retention, delivering exceptional service, and ensuring a top-notch fitness experience for our members.
Key Responsibilities
Member Engagement, Sales, and Marketing
- Develop and implement lead generation strategies to boost membership sales.
- Oversee the membership sales process and ensure membership base growth.
- Drive client retention and increase studio conversion rates.
- Increase member engagement and community fostering amongst the membership base.
- Manage client referral programs and maintain customer care communications.
- Establish daily sales goals and motivate the team with contests and incentives.
- Build strategic partnerships with local businesses and community organizations.
- Answering studio phone calls
Fitness Instructor
- Collaborate with the head coach on staffing and recruitment.
- Lead a minimum of five (5) F45 group training classes.
- Promote an energetic environment and create a culture of family at F45
- Inspire members to fully utilize all F45 resources to achieve personal fitness goals
- Conduct in-person, goal-oriented consultations with all trial members
- Setup the studio for specific functional training classes
- Ensure the studio is impeccably maintained
- Participate in the monthly F45 Athletics webinars
- Upskill full time and part time trainers
- Cultivate a positive studio environment, serving as a mentor and ambassador for the F45 brand.
Operations
- Manage day-to-day studio operations, including member check-ins, account management, and class scheduling.
- Ensure adherence to front desk systems and studio processes.
- Monitor financial performance to meet growth and profitability targets.
- Maintain cleanliness, organization, and branding standards within the studio.
- Conduct periodic team meetings to address sales and training accountability.
- Oversee social media accounts and studio amenities, ensuring everything is well-stocked and clean.
- Facilitate mini challenges and events to enhance member engagement.
Qualifications
- 2+ years of proven sales leadership in the health and fitness industry.
- Proven track record of converting leads and managing the full sales pipeline from inquiry to close.
- Personal Training Certification from a nationally recognized organization.
- CPR/AED/First Aid Certification.
- Management experience a must, including recruitment and staff development.
- Strong customer service skills and a commitment to high-quality member experiences.
- Leadership abilities to foster a positive environment for staff and clients.
- Exceptional organizational and time management skills.
- Proficiency in Google Business Suite, MindBody Online, and social media platforms.