Student Worker - PCC Library - Access Services

Pasadena City College; Pasadena (CA); On-site; USD 14,213,000 - 15,842,000; Part time

Job summary

Pasadena City College Library is hiring an hourly Access Services assistant to support Circulation and the Computer Lab Desks. The role averages 10–12 hours per week during Fall and Spring, with schedules based on library needs and hours.

The tentative start date is October 2026, pending HR screening. Responsibilities include checking items in/out, helping patrons, shelving, assisting with computers, and handling money as needed.

Qualifications

• Detail-oriented, responsible, punctual, and motivated to assist in various tasks.
• Excellent customer service skills.
• Ability to follow the Library of Congress call number system.
• Ability to alphabetize and file numerically.
• Excellent oral and written communication skills; strong interpersonal skills and ability to work in a team.
• Ability to lift several books at a time and push/pull loaded book carts.
• Familiarity with Windows, Microsoft Office, and Microsoft 365.
• Familiarity with Google Apps (Chrome, Gmail, Drive, Docs, Sheets).

Responsibilities

• Utilize the library’s management system to check-out and check-in books and laptops, and locate reserve materials
• Answer general questions, assist library users with locating items, and answer the telephone
• Clear book drops, shelf-read, and shelve various library materials
• Maintain stacks and high-traffic areas tidy and organized
• Assist students with computers, printers and scanners
• Responsibly handle money and make change
• Perform other duties as assigned

Skills

Customer service

Call number system

Alphabetize and filing

Oral and written communication

Teamwork

Education

Enrollment in PCC, 6+ units

Tools

Windows

Microsoft Office

Microsoft 365

Google Apps

Job description

HOURLY RATE: $18.04/hr

Under the supervision of the Library Dean and with guidance from Library Technicians, the hourly employee will provide customer service at PCC Library’s Access Services, including the Circulation and Computer Lab Desks. The position averages 10–12 hours per week during the Fall and Spring semesters, with schedules based on Library needs and operating hours. Please see the Library Hours for current operating hours.

The tentative start date is October 2026, contingent upon completion of the HR screening process.

Applicants must be enrolled in at least 6 units at PCC in Fall 2026. Continued employment in Spring and Summer 2027 requires enrollment in at least 6 units during the Spring 2027 semester. Applications from non-PCC students will not be accepted.

EXAMPLE OF DUTIES:

• Utilize the library’s management system to check-out and check-in books and laptops, and locate reserve materials
• Answer general questions, assist library users with locating items, and answer the telephone
• Clear book drops, shelf-read, and shelve various library materials
• Maintain stacks and high-traffic areas tidy and organized (i.e. dusting, straightening, etc.)
• Assist students with computers, printers and scanners
• Responsibly handle money and make change
• Perform other duties as assigned

REQUIRED QUALIFICATIONS:

• Detail-oriented, responsible, punctual, accountable, and motivated to assist in various tasks
• Excellent customer service skills
• Ability to follow the Library of Congress call number system
• Ability to alphabetize and file numerically
• Excellent oral and written communication skills; outstanding interpersonal skills, and ability to work in a team environment
• Ability to lift several books at a time, and ability to push/pull loaded book carts
• Familiarity with Windows, Microsoft Office, and Microsoft 365
• Familiarity with Google Apps (Chrome, Gmail, Google Drive, Docs, Sheets, etc.)

DESIRED QUALIFICATIONS:

• Previous library experience and/or enrollment in the PCC Library Technician program
• Previous customer service experience
• Knowledge of PCC LancerPoint and Canvas
• Knowledge of Wepa cloud printing