Library Technician

portlandcc; United States; On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition waiver

Paid leave and holidays

Gym access and cultural events

Oregon PERS contribution

Job summary

Portland Community College is seeking a Library Technician at Rock Creek campus to support front-line service, collections, and staff training. The role emphasizes welcoming diverse patrons and maintaining an inclusive student-focused environment.

You will work under minimal supervision, collaborating with faculty and the public to ensure smooth library operations and effective service delivery. The position offers a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Two years of experience working with the public, preferably in a library.
• Experience providing excellent customer service in a varied work environment.
• Strong communication with multiple stakeholders in a shared workspace and customer service setting.
• Experience working in a library setting or similar environment, and utilizing an integrated library system.
• Experience with Library Public Service policies, process, and procedures.

Responsibilities

• Provide customer service at the library’s checkout desk.
• Oversee and maintain our library collections.
• Train, guiding, coaching, and reviewing the work of student and casual employees.
• Collaborate with other staff to accomplish library-related tasks.

Skills

Customer service

Public interaction

Communication

Teamwork

Education

High school diploma or equivalent

Tools

ILS

Job description

Join our Team at Portland Community College

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at [e-mail].

Portland Community College is the largest post‑secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full‑and part‑time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high‑quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

What You’ll Do and Who We Are Looking For

Portland Community College is accepting applications for a Library Technician position at the Rock Creek campus. We are looking for an individual that is eager to become part of a team focused on providing excellent customer service to a diverse community in an academic Library setting. Some of the core duties of this position include providing customer service at the library’s checkout desk, overseeing and maintaining our library collections, and working closely with other employees to accomplish various library‑related tasks. Additional responsibilities include training, guiding, coaching, and reviewing the work of student and casual employees. Library Technicians are instrumental in helping further the goals of the Library and College within an inclusive and student‑focused environment that cultivates learning, critical thinking, and personal growth. Incumbent may work under minimal supervision. Interpersonal contacts include faculty, staff, students, other libraries, and the general public.

Minimum Qualifications

• High school diploma or equivalent.
• Two years of experience working with the public, preferably in a library.

Success Criteria

• Experience providing excellent customer service in a varied work environment.
• Strong record of communicating effectively (electronically and in person) with multiple stakeholders in a shared workspace and customer service setting
• Experience working in a library setting or similar environment, and utilizing an integrated library system.
• Experience with Library Public Service policies, process, and procedures (which may include: library technology, Resource Sharing, Course Reserves, or Collection Maintenance).
• Experience working effectively within a diverse team and work environment

Why You’ll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:

• A collaborative and inspiring campus community
• Opportunities for learning and professional development

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

Position Grade

Classified 16 (A)

Employment Type

Full time

Total Rewards Package / What We Offer

There is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you’ll also enjoy:

• Comprehensive benefit package
• Oregon PERS contribution
• Tax deferred annuity program and a deferred compensation program
• Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
• Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
• Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Classified Agreement
• Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
• 1 day of sick leave per month
• 12 paid holidays
• PCC Winter Break (when College is Closed)
• 24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits . Please email [e-mail] if you have any questions.