Library Technician

The Chronicle Of Higher Education, Inc.; Portland (OR); On-site; USD 47,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefit package

Oregon PERS contribution

Tuition waiver for you, your spouse/DT

Free access to campus facilities

Paid leave

Job summary

Portland Community College is accepting applications for a Library Technician position at the Rock Creek campus. We are looking for an individual eager to join a team focused on providing excellent customer service to a diverse community in an academic Library setting.

Core duties include customer service at the library’s checkout desk, overseeing and maintaining our library collections, and collaborating with other staff to accomplish library-related tasks.

Qualifications

• High school diploma or equivalent.
• Two years of experience working with the public, preferably in a library.
• Experience with an integrated library system.
• Experience with Library Public Service policies, process, and procedures.

Responsibilities

• Providing customer service at the library checkout desk.
• Overseeing and maintaining library collections and assisting with library tasks.
• Training, guiding, coaching, and reviewing work of student and casual employees.

Skills

Customer service experience

Communication skills

Education

High school diploma or equivalent

Job description

Join our Team at Portland Community College

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at [e-mail].

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

What You’ll Do and Who We Are Looking For

Portland Community College is accepting applications for a Library Technician position at the Rock Creek campus. We are looking for an individual that is eager to become part of a team focused on providing excellent customer service to a diverse community in an academic Library setting. Some of the core duties of this position include providing customer service at the library’s checkout desk, overseeing and maintaining our library collections, and working closely with other employees to accomplish various library-related tasks. Additional responsibilities include training, guiding, coaching, and reviewing the work of student and casual employees. Library Technicians are instrumental in helping further the goalsof the Library and College within an inclusive and student-focused environment that cultivates learning, critical thinking, and personal growth. Incumbent may work under minimal supervision. Interpersonal contacts include faculty, staff, students, other libraries, and the general public.

Minimum Qualifications

• High school diploma or equivalent. Two years of experience working with the public, preferably in a library.

Success Criteria

• Experience providing excellent customer service in a varied work environment.
• Strong record of communicating effectively (electronically and in person) with multiple stakeholders in a shared workspace and customer service setting.
• Experience working in a library setting or similar environment, and utilizing an integrated library system.
• Experience with Library Public Service policies, process, and procedures (which may include: library technology, Resource Sharing, Course Reserves, or Collection Maintenance).
• Experience working effectively within a diverse team and work environment.

Why You’ll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:

• A collaborative and inspiring campus community
• Opportunities for learning and professional development

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

Position Grade

Classified 16 (A)

Employment Type

Full time

Total Rewards Package / What We Offer

There is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you’ll also enjoy:

• Comprehensive benefit package
• Oregon PERS contribution
• Tax deferred annuity program and a deferred compensation program
• Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
• Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
• Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Classified Agreement

o Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)

o 1 day of sick leave per month

o 12 paid holidays

o PCC Winter Break (when College is Closed)

o 24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits. Please email [e-mail] if you have any questions.

How We Determine Initial Salary Placement

The first two steps of the range are: $47,034 to $48,440 per year. Higher salary placement may be available based on qualifications, experience and internal equity. The full range is $47,034 to $75,469.

Oregon Veterans' Preference in Public Employment

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214
• Disabled Veterans: DD214 and Letter from the Department of VA

Notice of the Availability of the Annual Security Report

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

PCC Employment Offers are Contingent Upon the Successful Completion of a Criminal Background Check

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Contact PCC at [e-mail] if you have questions