Library Student Assistant 1

The Claremont Colleges Services; United States; On-site; USD 1,920,718 - 2,735,569; Part time

Job summary

The Claremont Colleges Services is seeking a Library Student Assistant (Level 1) to provide excellent customer service and assistance at the library. The role involves helping patrons with information, technology, and circulation duties while maintaining a welcoming atmosphere.

This position requires strong interpersonal and communication skills, as well as a commitment to confidentiality and punctuality. Students can expect to work between 8–19 hours a week, including evenings and weekends, with a pay rate of $16.90 per hour.

Qualifications

• Strong interpersonal and communication skills (both written and verbal).
• Strong customer service focus.
• Ability to establish and maintain cooperative working relationships.
• Ability to learn and perform new tasks quickly and effectively.

Responsibilities

• Provide assistance at service points with high customer service.
• Identify and meet patron needs and refer them when appropriate.
• Assist patrons with use of technology and library resources.
• Perform general circulation duties and maintain collection.

Skills

Interpersonal skills

Communication skills

Customer service focus

Attention to detail

Education

Currently enrolled and attending one of The Claremont Colleges

Tools

Online catalog

Electronic resources

Job description

Library Student Assistant (Level 1)

Work closely with library staff at The Claremont Colleges to serve users. As the face of the library, provide a welcoming presence and excellent customer service.

Essential Functions

• Provide in‑person and telephone assistance at all service points with a high level of customer service.
• Identify patron needs and devise strategies for meeting those needs, including referring patrons to librarians or staff members when appropriate.
• Provide information about events, facilities, collections, services, and policies at the Claremont Colleges Library.
• Assist patrons in locating print materials within the library.
• Assist patrons with the use of the online catalog, electronic resources, Wi‑Fi, computer login, multifunction printers, projectors, microfilm, and other available technology.
• Perform general circulation duties, including checking items in and out, navigating patron and item records, processing holds and fines, and other circulation core functions.
• Participate in collection maintenance by organizing and reshelving books, processing new books, and processing search requests and claims returned.
• Read all communication from library staff and stay current on library policies and procedures.
• Arrive on time for scheduled shifts and pick up additional shifts as needed.
• Attend student worker program meetings/socials and additional training sessions as required.
• Adhere to strict confidentiality policies of the library.
• Record usage statistics and gather additional data as requested.
• Contribute to one‑time and continuing data‑gathering, analysis, and assessment projects.
• Perform other related duties as assigned.

Essential Requirements

• Currently enrolled and attending one of The Claremont Colleges.

Knowledge and Critical Skills

• Strong interpersonal and communication skills (written and verbal).
• Strong customer service focus.
• Ability to establish and maintain cooperative working relationships.
• Ability to learn and perform new tasks quickly and effectively.
• Punctuality, dependability, and flexibility.
• Attention to detail.

Preferred Knowledge and Critical Skills

• Knowledge of techniques necessary to identify and meet the research and service needs of library patrons.
• Expertise with the online catalog, electronic resources, and technology used in the library.
• Familiarity with events, facilities, collections, services, and policies at the Claremont Colleges Library.

Work Schedule

Students average 8–19 hours weekly, including evenings and weekends. Shifts may be available during breaks from classes on request.

Compensation

$16.90 per hour.

Equal Opportunity Employer

TCCS is an equal opportunity employer. All employment decisions are made on the basis of merit, and discrimination in any form is unlawful.