Student Worker - Financial Aid - Work Study

Missouri State University; Springfield (MO); Hybrid; USD 18,000 - 23,000; Part time

Job summary

Missouri State University is seeking a student employee for a part-time Work Study position at the Springfield Campus. The role involves greeting students and families and answering basic questions with a focus on excellent customer service.

Applicants must be a Federal Work Study recipient and available to work 10-15 hours per week, including summers. This on-site role supports the university's front-line operations and student engagement.

Qualifications

• Must be a Federal Work Study recipient.
• Availability for 10-15 hours per week.
• Must have strong customer service skills.

Responsibilities

• Greeting students/families, answering basic questions.
• Must have good customer service skills.
• Must be able to work summers.

Skills

Positive attitude

Detail oriented

Proficient

Reliable

Customer service

Job description

Work Study Award eligibility required

Position Title

Student Status

Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position.

Work Location

Work Location Springfield Campus

Department

Hiring Range

Hiring Range 15.00

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Department/Employer Operating Hours

How many hours per week are required?

How many hours per week are required? 10-15

Description of Primary Duties

Greeting students/families, answering basic questions. Must have good customer service skills.
Must be able to work summers

Required Qualifications

Positive Attitude, detail oriented, proficient, reliable, customer service oriented, which would include ability to deal with stressful situation when dealing with upset parents and students.
This is for Fall/Spring/Summer semesters

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail] , 417-836-4252.

Open Date

09/25/2026

Close Date

10/16/2026

Posting Number

20260143STU

Required Documents

• Resume
• Cover Letter
• Work Study Award Letter (Student)

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How many credit hours are you currently enrolled in?

  (Open Ended Question)

• * Is your cumulative and/or semester GPA a 2.00 or better?
  • Yes
  • No
  • I don't know
• * Are you currently seeking a degree at Missouri State University? Or are you currently seeking a teacher certification at Missouri State University?
  • Yes
  • No
  • I'm not sure.
• * Are you a current Missouri State University Student?
  • Yes
  • No

If you have questions:
Office of Human Resources
(t)417-836-5102
Monday - Friday
8 a.m. to 5 p.m.

If you have student employment questions:
Student Employment Services
(t)417-836-5627
Monday - Friday
8 a.m. to 5 p.m.