Student Worker – Administrative Support (FWS)

Bon-Secours-Mercy-Health; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Mercy College of Ohio is seeking a Student Worker to provide administrative support within Enrollment Management on campus in Toledo, OH. The role is funded through the Federal Work-Study program and requires current enrollment and FWS eligibility.

Responsibilities include answering phones, data entry, scheduling, and supporting projects while maintaining FERPA compliance and delivering excellent customer service to students and staff.

Qualifications

• Must be currently enrolled in at least six credit hours per semester.
• Must be eligible for Federal Work-Study through Financial Aid.
• Experience with Microsoft Office and Excel is preferred.
• Maintain confidentiality in accordance with FERPA policies.
• Strong organizational and communication skills are essential.

Responsibilities

• Provide general office support (phones, emails, visitors).
• Perform data entry and maintain accurate records/files.
• Assist with scheduling appointments, meetings, or events.
• Support department projects and initiatives.
• Prepare, organize, and distribute materials (reports, supplies).
• Maintain confidentiality of sensitive information.
• Assist with research, reporting, or tracking as needed.
• Perform clerical tasks (filing, copying, scanning).
• Deliver excellent customer service to students, faculty, staff, and visitors.

Skills

Microsoft Office

Excel

Organizational skills

Telephone communication

Typing accuracy

Meeting minutes

FERPA compliance

Interpersonal skills

Attention to detail

Teamwork

Education

Enrollment in six credit hours

Federal Work-Study eligibility

Tools

Office equipment

Job description

Mercy College of Ohio is seeking a Student Worker to provide administrative support within Enrollment Management on campus in Toledo, OH. The role is funded through the Federal Work-Study program and requires current enrollment and FWS eligibility.

Responsibilities include answering phones, data entry, scheduling, and supporting projects while maintaining FERPA compliance and delivering excellent customer service to students and staff.