Student, Usher - Wachholz College Center

Flathead Valley Community College; Kalispell, Northern (MT, KY); Hybrid; USD 19,000 - 21,000; Part time

Job summary

Flathead Valley Community College in Kalispell, MT seeks a Student Usher for Wachholz College Center to warmly welcome guests, guide seating, and assist attendees during events.

Open to FVCC students enrolled in at least six credits, the role offers a flexible, part-time schedule (up to 19 hours per week, evenings 5:00pm–10:00pm; up to 20 hours per month). Dress code is all black; you may assist with coat check and guest services, serving as the college's friendly face.

Qualifications

• Open to FVCC students enrolled in a minimum of six credits per semester.
• Ability to provide high quality customer service.
• Ability to communicate effectively and professionally.
• Ability to work independently and as a team player.
• Ability to sit/stand for extended periods and lift up to 25 lbs occasionally.

Responsibilities

• Provides a superior level of customer service to all ticket holders and event attendees.
• Performs night-of-show usher duties such as greeting patrons, wayfinding, handing out programs, and assisting patrons with seating.
• Provides night-of-show coat check services when needed.
• Maintains professional ethics and confidentiality in accordance with applicable laws and policies.
• Serves as an ambassador for the College.
• Participates to maintain a collaborative environment with colleagues and patrons.
• Performs special projects and other duties as assigned.

Skills

Customer service

Communication

Teamwork

Physical stamina

Lifting 25 lbs

Job description

Student, Usher - Wachholz College Center

KALISPELL, MT 59901

Overview

Salary Range

$14.00 - $15.00 Hourly

Position Type

Part Time

High School

Category

Student

Description

DEPARTMENT AND LOCATION:

Wachholz College Center, FVCC Kalispell Campus

ELIGIBILITY:

Open to all current FVCC Students, enrolled in a minimum of six credits per semester.

PAY RANGE:

$14.00 - $15.00 per hour

WORK SCHEDULE:

Flexible schedule between Monday and Sunday, between 5:00pm to 10:00pm. May work up to 20 hours per month, but no more than 19 hours per week.

DRESS CODE:

All black clothing with appropriate coverage; closed-toed footwear is required

POSITION PURPOSE/ROLE:

Under the supervision of the Ticketing & Patron Experience Manager, the Student Usher provides excellent customer service, directing, and seating guests in the venue and serving as a welcoming face of the College Center for its patrons.

POSITION DUTIES:

• Provides a superior level of customer service to all ticket holders and event attendees.
• Performs night-of-show usher duties such as greeting patrons, wayfinding, handing out programs, and assisting patrons with locating their seats.
• Provides night-of-show coat check services, when needed.
• Maintains professional ethics and confidentiality in accordance with applicable laws and policies.
• Serves as an ambassador for the College.
• Participates actively to maintain a collaborative and collegial environment with colleagues and patrons.
• Performs special projects and other duties as assigned.
• Reports to the Ticketing & Patron Experience Manager

MINIMUM QUALIFICATIONS:

• Current FVCC student enrolled in a minimum of 6 credits per semester
• Ability to provide high quality customer service
• Ability to communicate effectively and professionally
• Ability to work independently and as a team player
• Ability to sit/stand for extended periods, and
• Ability to lift up-to 25 lbs. occasionally.

STUDENT SKILL DEVELOPMENT:

Communication skills, critical thinking, planning, collaboration, customer service, leadership, experience working with performing artists, professionalism

PREDICTED OUTCOME:

Critical thinking, collaboration, communicating effectively, customer service, professionalism

EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS, AND CRIMINAL BACKGROUND CHECKS:Prior to offers of student employment, FVCC may conduct thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume. Additionally, FVCC may conduct post-offer criminal background checks.

EQUAL EMPLOYMENT OPPORTUNITY:FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.

REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES:FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.

ASSISTANCE IN COMPLETING APPLICATION:Students who need assistance in applying for current job opportunities may contact Valerie Clement, Human Resources Partner, Recruitment, [e-mail] or 406-756-3985.

Student employment offers students a growth opportunity to prepare them for future careers and as ambassadors of Flathead Valley Community College.