STUDENT: Usher

University of Northwestern - St. Paul; Minnesota; On-site; USD 13,410 - 19,100; Part time

Job summary

The University of Northwestern - St. Paul is seeking a student Usher to assist and direct guests during events at Knight Performance Hall. Responsibilities include scanning tickets, handing out programs, and providing exceptional service to guests. Candidates should demonstrate strong interpersonal skills and maintain a personal relationship with Jesus Christ, reflecting the university's mission.

This position offers valuable experience in a supportive, faith-driven environment.

Qualifications

• Strong interpersonal and customer service skills.
• Maintain a growing, personal relationship with Jesus Christ.
• Able to interact with a variety of individuals professionally.

Responsibilities

• Scan or take and tear tickets.
• Escort guests to their seats.
• Interact and help guests as needed.

Skills

Interpersonal skills

Customer service

Organizational skills

Written communication

Verbal communication

Job description

Title:STUDENT: Usher
VP Area: CFO
Department: Event Services
Position Compensation: $11.80 per hour
Location: Main Campus

Who We Are:
Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God’s Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern – St. Paul and through gospel outreach and faithfulness with Northwestern Media.

Position Summary:

To assist and direct guests of Knight Performance Hall during events.

Key Responsibilities:

• Scan or take and tear tickets
• Hand out programs
• Escort Knight Performance Hall guests to their seats
• Interact and offer help to a variety of students, staff, faculty, and guests as needed
• Perform other duties as requested or assigned.

Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith.

Qualifications:

• Strong interpersonal and customer service skills
• Dress according to Usher Dress Code while working
• Able to interact with a variety of individuals in a professional, tactful and courteous manner
• Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern’s mission, Doctrinal Statement and Declaration of Christian Community

Key Skills:

• Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision.
• Confidentiality: Maintains discretion and handles sensitive information appropriately.
• Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail.
• Technical Proficiency: Basic computer skills, including Microsoft Office and related software.
• Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills.
• Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities.
• Background Check: Must pass background check as a condition of employment.
• Flexibility:Willingness to work evenings and weekends as needed.

Work Environment:
The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.

WORKING CONDITIONS & DEMANDS

The following working conditions reflect the typical demands associated with this position and are subject to reasonable accommodation as required by law:

• Visual and auditory acuity sufficient to safely and effectively perform job duties in a typical office setting.
• Clear and professional verbal communication for instruction, collaboration, and customer service.
• Manual dexterity and motor coordination for typing, writing, and using equipment/tools.
• Physical mobility to sit, stand, walk, and occasionally bend, reach, or lift as required.
• Cognitive abilities such as focus, memory, reasoning, problem-solving, and adaptability.
• Professional appearance and hygiene appropriate to the role.
• Ability to read, write, and understand instructions and technical information.

All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa.