Student Testing Coordinator & Front Desk Assistant (20h/wk)

Utica University; City of Utica (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

Utica University is seeking an Office Assistant for the Office of Learning Services to support student testing operations and front-office tasks. This is a temporary, 20-hour-per-week position.

The role involves scheduling exams, coordinating and providing proctoring services, and maintaining accurate testing records. It also covers answering phones, greeting students and staff, and triaging questions to the appropriate staff or resources.

Qualifications

• High School Diploma required.
• Experience coordinating exams and student testing preferred.
• Strong communication and customer service in a university setting.

Responsibilities

• Schedule, organize, and proctor student exams.
• Serve as a point of contact for testing schedules and procedures.
• Answer phones, schedule appointments, greet constituents, and provide general administrative assistance.
• Triage student questions and concerns, refer to appropriate staff.

Skills

Organizational skills

Time management

Communication

Customer service

Education

High School Diploma

Job description

Utica University is seeking an Office Assistant for the Office of Learning Services to support student testing operations and front-office tasks. This is a temporary, 20-hour-per-week position.

The role involves scheduling exams, coordinating and providing proctoring services, and maintaining accurate testing records. It also covers answering phones, greeting students and staff, and triaging questions to the appropriate staff or resources.