Student Tech Support - IT Center

Bob Jones University; Greenville (SC); On-site; USD 16,531 - 20,664; Part time

Job summary

A Private University in Greenville, SC, seeks dedicated students for a tech support role. Responsibilities include assisting peers and faculty with technology issues, troubleshooting systems, and managing equipment loans. Applicants must be enrolled in the institution and have experience with various operating systems, including Windows, Apple, and mobile platforms. This role fosters problem-solving skills and provides valuable experience in a supportive environment.

Qualifications

• Must be enrolled as a student at Bob Jones University.
• Experience with Windows 10 and 11 is required.
• Familiarity with Apple OS is needed.
• Knowledge of mobile computing platforms like iOS and Android is required.
• Demonstrated troubleshooting and problem-solving skills.

Responsibilities

• Assist customers with technology problems in-person, by phone, and email.
• Troubleshoot new issues and address recurring problems.
• Help in loaning and returning equipment.
• Assist with hard drive backups and data transfer.
• Provide technology resources and instruction.

Skills

Troubleshooting and problem solving skills

Experience with Windows 10 and 11

Experience with Apple OS

Experience with mobile computing platforms including iOS and Android

Ability to learn and adapt quickly

Education

Enrolled as a student at Bob Jones University

Job description

A Private University in Greenville, SC, seeks dedicated students for a tech support role. Responsibilities include assisting peers and faculty with technology issues, troubleshooting systems, and managing equipment loans. Applicants must be enrolled in the institution and have experience with various operating systems, including Windows, Apple, and mobile platforms. This role fosters problem-solving skills and provides valuable experience in a supportive environment.