Student Support Supervisor

SupportFinity™; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

CalPERS retirement

Professional development opportunities

18 days of annual paid holidays

15 days of vacation yearly

Sick leave of 8 hours per month

Job summary

SupportFinity™ is looking for a skilled individual to plan and direct operations for various student support programs, ensuring effectiveness and compliance. The role involves supervision of employees and coordination of services.

Candidates should have significant experience in student services and a Bachelor's degree or relevant experience. The position offers a competitive salary and comprehensive benefits, including medical insurance and professional development opportunities.

Qualifications

• Three years of increasingly responsible experience in student services or program coordination.
• Experience in a lead or supervisory capacity.
• Sensitivity to diverse backgrounds and an inclusive educational environment.

Responsibilities

• Plan and direct operations of student support programs.
• Coordinate support services and maintain accurate record-keeping.
• Train and supervise assigned employees.

Skills

Program coordination

Budget management

Leadership

Collaboration

Education

Bachelor's degree from an accredited institution

Job description

Position Summary

Under the direction of the assigned administrator and in cooperation with program coordinators, plan, organize, and direct the operations of assigned programs.

Typical Duties

Typical duties of assigned programs/services may include, but are not limited to: plan, organize and direct the operations of assigned student and/or academic support programs for student success and overall program effectiveness; coordinate support services; establish and maintain accurate record‑keeping for assigned programs and appropriate agencies, which may include student eligibility, participation and progress; coordinate services in support of students taking classes, including in an online environment; train, supervise and evaluate assigned employees; participate in interviewing and selection of new employees; ensure accountability and adherence to applicable laws, regulations, policies and procedures; prepare, monitor and maintain budgets and expenditures for functions and activities in accordance with district policies; develop and implement departmental procedures, forms, activities and materials required for efficient operations of assigned programs; develop and conduct training and appropriate implementation for effective program operations and accountability; participate in program review and audits; assist with and/or prepare, maintain and monitor area/program funds, budget allocations, expenditures and other related functions to ensure compliance with established guidelines; prepare and submit program and grant related plans, reports and other documents; interpret and apply complex procedures in diverse situations using independent judgement; respond to requests for information from students, employees and the public; build and maintain effective working relationships, working collaboratively with other college and district employees, faculty, administrators and agency representatives; coordinate assigned program workshops and events; administer disciplinary actions if necessary; may develop and maintain liaisons with local high schools, area employers and local community‑based organizations to provide enhanced opportunities for students; may oversee and participate in outreach and recruitment activities; may lead or serve on appropriate committees; perform related duties as assigned.

Assigned Programs / Services

• California Work Opportunity and Responsibility to Kids (CalWORKs)/Temporary Assistance for Needy Families (TANF)
• Call Center
• Career Center
• Disabled Student Programs & Services (DSP&S)
• Extended Opportunity Programs and Services (EOP&S)/Cooperative Agencies Resources for Education (CARE)
• Library
• Online Support Services
• Open Learning Resources Labs
• Outreach
• Reading Writing Center
• Tutoring
• Veterans Resources Center

Minimum Qualifications

Experience: Three years of increasingly responsible experience, including one year in a lead or supervisory capacity, in student services, academic support services, public services, community college and/or public agency program development, coordination and evaluation, or similar experience. Education: Bachelor’s degree from an accredited institution; or an Associate’s degree from an accredited institution and two additional qualifying years of experience. Candidates must demonstrate an equity‑minded focus, responsiveness, sensitivity to diverse backgrounds, and ability to foster an inclusive educational and employment environment.

Benefits

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package, including medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments. Full‑time, twelve‑month employees receive 18 days of annual paid holidays, 15 days of vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. Employees with a permanent assignment of 0.50 FTE or greater are eligible for these benefits. Full‑time, twelve‑month employees have the following FTE calculation: take the number of hours per week divided by 40, then the number of months worked divided by 12, and multiply the two percentages (e.g., a position that is 30 hours per week with a work year of 10 months: 30/40 = 0.75; 10/12 = 0.8333; 0.75 × 0.8333 = 0.625 FTE).