Student Support Specialist II

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Retirement plan

Paid time off

Educational fee discounts

Job summary

University of Missouri-Columbia is seeking a Student Support Specialist II to provide comprehensive support for the School of Visual Studies and related departments. The role focuses on student engagement, academic success, and administrative efficiency on the campus in Missouri.

In this in-person position, you will liaise with faculty and the Graduate School, oversee space planning, access control, and course scheduling while supervising work-study staff and operations for the SVS and partner

Qualifications

• Bachelor's degree or equivalent combination of education and experience is required.
• Preferred: strong organizational capabilities and attention to detail.
• Experience in an academic environment or student services is a plus.
• Familiarity with social media platforms and content creation is advantageous.

Responsibilities

• Serve as a key contact for SVS faculty and students and liaise with the Graduate School.
• Coordinate social media content and collaborate with the ASC Communications team.
• Manage building access, keys, badges, and space planning for daily activities and events.
• Hire and supervise work-study students and models for classes as needed.
• Schedule SVS graduate and undergraduate courses and coordinate admin tasks for multiple departments.

Skills

Organizational skills

Attention to detail

Collaborative work style

Student services experience

Education

Bachelor's degree or equivalent

Tools

Slate platform

Job description

Hiring Department

The College of Arts & Science in the University of Missouri-Columbia.

Job Description

The College of Arts & Science is seeking a Student Support Specialist II to provide comprehensive support to students primarily within the School of Visual Studies (SVS), with occasional administrative support to several other departments in the College. This role aims to enhance student engagement, foster academic success, and promote a positive learning environment. If you are interested in supporting students especially in the fields of art, design, and multimedia production as well as humanities in general, we encourage you to apply.

Key Responsibilities:

• For School of Visual Studies in particular:
  • Serve as a key point of contact for faculty and students, effectively addressing SVS needs and requests
  • Act as a liaison between Visual Studies and the Graduate School
  • Coordinate social media by creating engaging content and managing story assignments, while collaborating with the College of Arts & Science Communications team
  • Ensure security of the Bingham Gallery by managing daily opening and closing procedures and monitoring security cameras
  • Order keys, coordinate badge access, and submit work orders
  • Provide space planning support for daily activities and special events
  • Hire work-study students, providing supervision of clerical tasks
  • Hire models for art classes as needed and supervise hours
  • Maintain the registration process for student lockers
  • Schedule SVS graduate and undergraduate courses
  • Other administrative support duties as needed
• Provide graduate program support for the School of Visual Studies, Anthropology, Classics, Archaeology and Religious Studies, Architectural Studies, Textile and Apparel Management, the School of Languages, Literatures, and Cultures, the Theatre Department, and the School of Music including:
  • Assist the Directors of Graduate Studies (DGS)
  • Provide graduate application reports and updates using Slate platform
  • Prepare required assistantship documentation for tuition waivers and insurance subsidies

Shift

In-person, Monday - Friday, 8 hours per day with some flexibility for start and end times.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Strong organizational capabilities
• Attention to detail
• Demonstrated ability to work collaboratively in an office team environment
• Prior experience in an academic environment, particularly in student services or administrative support roles
• Familarity with social media platforms and content creation, along with experience in managing social media accounts
• Interest in service-oriented career direction
• Ability to build positive relationships in particular with students, faculty, and staff
• Ability to prioritize duties and work independently as needed
• Facility with spreadsheets and online platforms for entering and organizing data

Anticipated Hiring Range

Salary Range: $17.40 - $23.85 per hour

Grade: GGS 007

University Title: Student Support Specialist II

Internal applicants can determine their university title by accessing the Talent Profile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

This is an in-person role on the University of Missouri-Columbia campus. Candidates must be residents of the State of Missouri or willing to relocate prior to the hire date. This position will report to the Director of the School of Visual Studies.

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.