Student Support & Peer Mentor

Texas Southmost College; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Texas Southmost College is seeking a temporary Office Support Assistant to help with enrollment and registration processes and general office duties.

The role includes assisting students, answering questions, and providing courteous service while upholding college policies. Evening or weekend shifts may be required during deadlines and events.

This temporary position offers exposure to college operations and customer service in a dynamic campus environment.

Responsibilities

• Performs duties as assigned by supervisor.
• Responds to student questions and inquiries and assists students as required.
• Provides feedback to supervisors regarding daily activities.
• Creates an atmosphere where students are comfortable.
• Completes duties and responsibilities in compliance with college standards, policies, and guidelines.
• Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed.
• Assists in the enforcement of established federal, state, and College policies, rules, and regulations.
• Attends the workplace regularly as per the defined work schedule and reports to work punctually.
• Work hours may include evening, holidays, or weekends depending on deadline requirements and special events.
• Completes all required training and professional development sessions sponsored by Texas Southmost College.
• Supports the values and institutional goals as defined in the College's Strategic Plan.
• Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, and the community.
• Represents the College in a positive and unbiased manner.
• Performs other duties as assigned.

Job description

Texas Southmost College is seeking a temporary Office Support Assistant to help with enrollment and registration processes and general office duties.

The role includes assisting students, answering questions, and providing courteous service while upholding college policies. Evening or weekend shifts may be required during deadlines and events.

This temporary position offers exposure to college operations and customer service in a dynamic campus environment.