Student Support Officer, VET

notredame; Salem Township (OH); On-site; USD 34,000 - 42,000; Part time

Benefits offered by this job

15% superannuation (pro-rata)

Training opportunities

Discounted study

Job summary

The University of Notre Dame Australia is seeking a part-time Student Support Officer for the VET Broome Campus. You will provide administrative support to the VET team, coordinate student processes, and act as a key contact for students and stakeholders.

Reporting to the Operations Manager, this role covers day-to-day administration, student records, inquiries, and process improvements within a supportive, values-driven environment. Applications close 28 September 2026.

Qualifications

• Relevant degree or equivalent experience, education and training.
• Administrative experience in Vocational Education and Training or a Registered Training Organisation environment, with knowledge of ASQA, training packages and government-funded programs.
• Strong Microsoft Office, LMS and CRM system skills.
• Excellent communication, customer service, organisation and time management skills.
• Ability to manage competing priorities, show attention to detail, solve problems and use initiative.

Responsibilities

• Support day-to-day administration, maintain student records, and assist with student course enquiries.
• Maintain accurate student files and registers in line with compliance requirements.
• Respond to student and stakeholder enquiries.
• Support process improvements and comply with University policies.
• Keep program information current across relevant systems and portals.

Skills

Relevant degree

VET admin experience

MS Office

LMS

CRM systems

Communication

Time management

Prioritization

Education

Bachelor degree or equivalent

Tools

MS Office

Job description

Student Support Officer, VET Broome Campus Part-time opportunity, (0.8) Continuing contract

• Support VET administration and student services.
• Competitive Salary + 15% superannuation (pro-rata).

About the university

We believe in the power of education to transform lives, strengthen communities and help people become the best version of themselves. The University of Notre Dame Australia is a modern, national Catholic university that serves more than 12,000 students across its campuses in Fremantle, Broome and Sydney.

With a community of over 1,000 academic and professional staff, Notre Dame is recognised for its personalised learning environment, strong graduate outcomes and holistic educational philosophy rooted in critical thinking, ethics and the Catholic intellectual tradition.

About the office

Vocational Education and Training (VET) at Notre Dame provides students with the skills they need to thrive in the education and health industries. We provide career preparation and formal qualifications to specialise in a certain area of work, to make a career change or as a pathway into higher education. Our programs are flexible and structured so students can learn online, on-campus and in the field.

About the role

The Student Support Officer provides administrative support to the VET team, helping coordinate student processes, support progression and acts as a key contact for students and stakeholders. The position reports to the Operations Manager, Vocational Education and Training (VET).

Key Responsibilities

• Support day-to-day administration, maintain student records, and assist with student course enquiries.
• Maintain accurate student files and registers in line with compliance requirements.
• Respond to student and stakeholder enquiries.
• Support process improvements and comply with University policies.
• Keep program information current across relevant systems and portals.

Qualifications, skills & experience

• Relevant degree or equivalent experience, education and training.
• Administrative experience in Vocational Education and Training or a Registered Training Organisation environment, with knowledge of ASQA, training packages and government-funded programs.
• Strong Microsoft Office, LMS and CRM system skills.
• Excellent communication, customer service, organisation and time management skills.
• Ability to manage competing priorities, show attention to detail, solve problems and use initiative.

Benefits

• Generous training and development opportunities.
• Friendly and collaborative working environment.
• Discounted study at the University.

Applications closing date: 28 September 2026

Applicants are expected to have current and valid work rights in Australia.

Aboriginal and Torres Strait Islander people are encouraged to apply.

The University is committed to providing a safe, respectful and inclusive working and learning environment.

The successful candidate will be required to complete a self-declaration regarding Gender-Based Violence (as required by the National Code) as part of the pre-employment process. For more information on this please refer to our website.

The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.

Contact us

Please direct your queries regarding this role to Marcia Rodriges, [e-mail]

Unsolicited contact from recruitment agencies will not be entertained.