Student Support Advisor

Stride, Inc.; Northern (KY); Hybrid; USD 21,000 - 29,000; Full time

Job summary

Stride, Inc. through Michigan Virtual Charter Academy seeks a Student Support Advisor to boost engagement for students and Learning Coaches and drive academic growth in a remote environment.

This home-based role requires strong communication, organization, and data-driven support. Residency in Michigan is required; occasional in-person days may be possible. Compensation includes $18.00 per hour with eligibility for a performance bonus.

Qualifications

• Two years of college and two years in education or equivalent.
• Proven ability to pass required background check.
• Experience with online learning environments is a plus.

Responsibilities

• Oversee a caseload of students to increase engagement through interventions.
• Provide proactive support to students and Learning Coaches using data resources.
• Serve as primary contact between students, Learning Coaches and teachers/school administration.
• Pursue ongoing education and training to increase efficacy with evolving student needs.
• Assist with onboarding experiences (Strong Start) for new students and Learning Coaches.

Skills

Communication skills

Problem solving

Organizational skills

Adaptable

Microsoft Office

Online learning

Travel readiness

Education

Two years college

Four-year college (desirable)

Tools

Microsoft Office Suite

Job description

## Student Support AdvisorApply: US - MI - Remote: Full time: Posted Today: JR116683**Job Description** **Residency Requirements:** Must reside in Michigan. The Advisor is responsible for increasing student and Learning Coach engagement within the school to drive improved academic growth. The role is committed to providing consistent support throughout the student experience. **This position offers a pay rate of $18.00 plus the eligibility of a performance bonus.** K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Michigan Virtual Charter Academy (MVCA). We want you to be a part of our talented team! The mission of Michigan Virtual Charter Academy (MVCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! **ESSENTIAL FUNCTIONS:** Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. * Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch up sessions, time management).* Provide consistent proactive support to students using data resources.* Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience.* Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration.* Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and Learning Coaches **Minimum REQUIRED QUALIFICATIONS:** * Two (2) years of college AND* Two (2) years of experience in education OR* Equivalent combination of education and related experience* Ability to pass required background check. **OTHER REQUIRED QUALIFICATIONS:** * Strong written and verbal communication skills.* Excellent problem-solving skills.* Organizational skills, multi-tasking abilities.* Adaptable and comfortable in a fast-paced work environment.* Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency.* Familiarity with the online learning experience.* An ability to learn new technology tools quickly (ex. database and web-based tools).* Ability to travel 20% of the time. **DESIRED QUALIFICATIONS:** * Four (4) years of college education.* Experience working with the proposed age group.* Experience supporting adults and children in learning and the use of technology. **Compensation & Benefits:** Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. **WORK ENVIRONMENT:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This is a home-based position that may require one or more days a week in the office as determined by the supervisor. The noise level in the office is usually moderate (computers, printers, light foot traffic). **The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.**