Student Success Programs Manager

St. Charles Community College; Cottleville (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

St. Charles Community College (SCC) in Missouri invites applications for the Academic Coach: Program Manager role within the EXCELerator.

The position provides subject-specific tutoring and serves as a holistic guide, mentoring students and connecting them with campus resources to foster long-term academic and career success. Responsibilities include leading coaching teams, developing workshops, training staff, coordinating program activities, and monitoring student progress.

Qualifications

• Master's degree required in related field.
• 2–3 years of professional experience in higher education or academic support preferred.
• Experience developing, coordinating, and assessing student-success programs.
• Experience supervising, training, and supporting staff including part-time employees and student workers.
• Knowledge of student retention, persistence, and engagement strategies in community college settings.
• Ability to use student data and assessment results to evaluate program effectiveness.

Responsibilities

• Provide leadership and mentoring for Academic Coaches and Peer Tutors.
• Collaborate with the Director to implement strategic initiatives and align coaching with goals.
• Plan, coordinate, and execute workshops and student-success events.
• Lead or co-lead departmental initiatives and coaching programs.
• Train and onboard new Academic Coaches and supervise staff.
• Monitor coaching quality and provide feedback to improve services.
• Develop resource materials and toolkits for coaches and students.
• Schedule front desk and coaching coverage; assist in staff meetings and training.

Skills

Leadership

Communication

Collaboration

Problem-solving

Mentoring

Time management

Student engagement

Education

Master's degree in Higher Education, Student Affairs, Education, Counseling, Academic Discipline, or related field

Tools

Learning Management Systems

Microsoft 365

Scheduling platforms

Student Information Systems

Job description

St. Charles Community College (SCC) in Missouri invites applications for the Academic Coach: Program Manager role within the EXCELerator.

The position provides subject-specific tutoring and serves as a holistic guide, mentoring students and connecting them with campus resources to foster long-term academic and career success. Responsibilities include leading coaching teams, developing workshops, training staff, coordinating program activities, and monitoring student progress.