Student Success Peer Mentor

Agupdate; Worcester (MA); On-site; USD 2,066,400 - 2,755,200; Part time

Job summary

Quinsigamond Community College seeks a SUCCESS Program Peer Advisor to guide and support students navigating academics and campus resources. You will act as a approachable student leader, offering peer-to-peer assistance and helping with event planning and programming.

The role involves welcoming students, triaging questions, and supporting front desk operations during peak advising periods, with a focus on confidentiality and professional conduct.

Qualifications

• Strong communication and interpersonal skills required.
• Interest in supporting and mentoring fellow students.
• Commitment of at least two semesters and availability to attend August training.

Responsibilities

• Provide guidance to SUCCESS students on academic processes, campus services, and navigating college systems.
• Offer peer-to-peer support to promote confidence and student success.
• Build relationships with students to foster belonging and community within the SUCCESS Program.
• Host regular drop-in hours to assist students with questions and general support needs.
• Assist staff during peak advising periods by welcoming students and triaging questions in the waiting area.
• Provide basic administrative assistance with student tasks such as registration adjustments and reviewing degree audit tools.
• Support front desk operations, including helping students check in and schedule appointments.
• Assist with planning, promoting, and facilitating SUCCESS Program events and workshops.
• Support engagement efforts through platforms such as Blackboard or other student communication tools.

Skills

Communication skills

Interpersonal skills

Mentoring

Time management

Reliability

Education

Two semesters completed at QCC

Job description

Quinsigamond Community College seeks a SUCCESS Program Peer Advisor to guide and support students navigating academics and campus resources. You will act as a approachable student leader, offering peer-to-peer assistance and helping with event planning and programming.

The role involves welcoming students, triaging questions, and supporting front desk operations during peak advising periods, with a focus on confidentiality and professional conduct.