Student Success Operations Coordinator

Ursinus College; Collegeville (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Ursinus College in Collegeville, PA is seeking an Administrative Coordinator for the Institute for Student Success within Academic Affairs. The role provides administrative and operational support across Academic Support, Disability & Access, and Career and Professional Development to foster student success, retention, and career readiness.

The coordinator must be highly organized, detail oriented, and capable of managing multiple priorities in a fast-paced, student-centered environment, serving

Qualifications

• Associate’s or Bachelor’s degree (or equivalent experience).
• 2–4 years of administrative or office support experience, preferably in higher education or a student services environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated ability to handle confidential information with discretion.
• Proficiency in Microsoft Office or Google Workspace.

Responsibilities

• Serve as the first point of contact for students, faculty, staff, and external partners.
• Manage shared office calendars, appointments, and scheduling across the three functional areas.
• Coordinate daily office operations, including phone/email correspondence, document management, and supply inventory.
• Maintain organized and confidential records in compliance with institutional and legal standards (e.g., FERPA, ADA).
• Support budget tracking, purchasing, and invoice processing.
• Assist students in navigating services across Academic Support, Disability & Access, and Career & Professional Development.
• Coordinate intake processes, referrals, and follow-up communications.
• Coordinate logistics for workshops, orientations, career events, and training sessions (e.g., room reservations, materials, attendance tracking).
• Support career fairs, employer visits, and student programming.
• Assist with marketing and communications, including newsletters, flyers, and website updates.
• Generate routine reports for internal stakeholders.
• Serve as a liaison among the three offices to ensure alignment and effective communication.
• Support cross-functional initiatives related to student success and retention.

Skills

Organizational skills

Time management

Interpersonal communication

Discretion

Written communication

Education

Associate’s or Bachelor’s degree

Tools

Microsoft Office

Google Workspace

Job description

Ursinus College in Collegeville, PA is seeking an Administrative Coordinator for the Institute for Student Success within Academic Affairs. The role provides administrative and operational support across Academic Support, Disability & Access, and Career and Professional Development to foster student success, retention, and career readiness.

The coordinator must be highly organized, detail oriented, and capable of managing multiple priorities in a fast-paced, student-centered environment, serving