Student Success Office Lead & Project Coordinator

Portland State University; Portland (OR); On-site; USD 27,000 - 30,000; Full time

Job summary

Portland State University is seeking an Office Specialist 2 to manage operations for the Student Success Division, coordinating multiple offices and a large student staff. The role emphasizes change management, confidentiality, and process improvements to support student services.

The successful candidate will lead onboarding and professional development for student staff and collaborate with HR to support staff onboarding and development across 75+ staff and 20+ student employees.

Qualifications

• Two years of general clerical experience.
• One year of which included typing, word processing, or other experience generating documents.
• OR An Associate's degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience.
• Coursework substituting for experience on a year-for-year basis may apply.

Responsibilities

• Provide office management to the Student Success Division.
• Oversee 75+ staff and 20+ student employees.
• Strategize process improvements to ensure efficient office operations for student services.
• Lead hiring, onboarding, training, and professional development of student staff.
• Support onboarding of full-time staff and assist in professional development and training.

Skills

Project coordination

Attention to detail

Initiative

Team collaboration

Problem solving

Written communication

Verbal communication

HR principles

Time management

Interpersonal skills

Client service orientation

Education

Bachelor's degree

Associate's degree in Office Occupations/Office Technology

Tools

Asana

Google Suite

Job description

Portland State University is seeking an Office Specialist 2 to manage operations for the Student Success Division, coordinating multiple offices and a large student staff. The role emphasizes change management, confidentiality, and process improvements to support student services.

The successful candidate will lead onboarding and professional development for student staff and collaborate with HR to support staff onboarding and development across 75+ staff and 20+ student employees.