Student Success Navigator

CNM Central New Mexico Community College; United States; On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Retirement Plans

Paid Holidays

Educational Benefits

Job summary

CNM Central New Mexico Community College invites applications for a Student Recruitment Specialist to develop strategies that attract and enroll prospective students across diverse demographics, including dual credit, first-time freshmen, transfers, and returning students.

Under the Student Recruitment Manager, you will conduct presentations, coordinate on- and off-campus events, maintain detailed records, and contribute to orientation programs and outreach efforts at CNM's campuses in New

Qualifications

• Associate degree required.
• Two years related experience preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Assists and maintains communication with prospective students throughout the admissions application and onboarding process; answers questions and conducts presentations for CNM programs.
• Promotes activities to enhance student enrollment and coordinates on- and off-campus recruitment.
• Establishes and maintains relationships with staff and faculty to disseminate CNM information for recruitment and orientation; builds relationships with schools and community organizations.
• Responds to requests for information, conducts presentations, and performs data entry and retrieval.
• Maintains internal records and reports, including recruitment activities and monthly reports.
• May assist with New Student Orientation presentations and online orientations; updates existing orientations.
• Performs self-assessment and related research for recruitment and outreach efforts.
• Attends and supports on- and off-campus events, including campus tours.
• Presents content to diverse groups, including potential students, employers, and community leaders.
• Represents CNM at public events and may work outside regular hours; participates on committees.

Skills

Communication

Customer service

Public speaking

Bilingual in Spanish & English

Education

Associate's degree

Job description

Compensation $20.48 - $25.63 Limited Term End Date 8-31-2027

Position Summary

The Student Recruitment Specialist is responsible for developing and implementing strategies to attract and enroll prospective students to educational institutions. The Student Recruitment Specialist works under the guidance of the Student Recruitment Manager to facilitate student recruitment endeavors aimed at engaging a diverse array of prospective students. The role entails reaching out to various demographics, including dual credit students, first-time freshmen, transfer students, and returning students.

Duties & Responsibilities

• Assists and maintains communication with prospective students throughout the admissions application and onboarding process; answers questions and conducts presentations for programs offered at the College utilizing customer service experience learned in any industry.
• Promotes activities to enhance student enrollment and identifies, coordinates, and schedules on- and off-campus recruitment.
• Establishes and maintains relationships with staff and faculty to compile and disseminate current College information for recruitment and orientation purposes; and works closely with prospective students, parents, secondary and postsecondary schools, and community organizations in an effort to build, maintain, and grow professional relationships.
• Responds to requests for information, conducts presentations, and performs data entry and retrieval working with the general public.
• Maintains internal records and reports, including student recruitment and outreach activities among other required monthly reports.
• May assist with organizing and conducting New Student Orientation presentations, developing new orientations, making updates or improvements for existing orientations, and working with the online platform that houses the online orientations.
• Performs self-assessment and other related research for recruitment, outreach, and sales-related efforts.
• Attends and supports various on- and off-campus events both recurring and as needed, including conducting campus tours.
• Presents various written and oral presentations and other content to diverse groups, including potential students, employers, industry leaders, and various community stakeholder organizations.
• Represents CNM and programs at public events, sometimes working outside the department's regular hours.
• Participates on committees and performs other duties as assigned.
• Performs other related duties as assigned.

Minimum Qualifications

Associate's degree AND Two (2) years related experience. OR Three to four (3 to 4) terms of directly related experience as a Student Ambassador within the Enrollment Management Student Success (EMSS) division

Preference & Consideration

Preference: Bilingual in Spanish and English

Best Consideration Date: 10/17/26

Westside Campus Shift: Monday-Friday 8am-5pm; occasional Saturday

EEO Statement

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

Benefits

• Health, Dental and Vision Insurance
• Life Insurance
• Long-Term Disability
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement
• Employee Assistance Program
• Retirement Plans and Savings
• Generous Paid Time Off
• Paid Holidays
• Educational Benefits We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits.
• Professional Development Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis. CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded.

Company Culture

As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community. For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home.

Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.