Student Ambassador

CNM Central New Mexico Community College; Albuquerque (NM); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life Insurance

Long-Term Disability

Flexible Spending Accounts (FSA)

Paid Holidays

Educational Benefits

Job summary

CNM Central New Mexico Community College is seeking a front desk coordinator to serve as the first contact for the department. The role includes greeting visitors, directing calls, scheduling appointments, and supporting daily front desk operations.

The position requires a high school diploma or GED and enrollment in a degree program (minimum 6 credits). Bilingual Spanish/English preferred; a valid driver’s license is required.

Qualifications

• High School Diploma or GED.
• Must be enrolled in a degree program (6 credits).
• Bilingual preferred (Spanish/English).
• Possess a valid driver’s license.

Responsibilities

• Greets and directs prospective students and visitors; routes telephone calls; schedules appointments.
• Coordinates daily activities of the front desk, including key inventory management, database maintenance and data entry.
• Performs word processing tasks (business correspondence, forms, tables, labels, flyers, posters, etc.).
• Tracks and files office documents, purchase orders and invoices.
• Provides back-up coverage for other office staff.
• Supports HIPAA-related duties for CNM health plan activities.
• Performs other related duties as assigned.

Skills

Bilingual (Spanish/English)

Education

High School Diploma or GED

Enrolled in a degree program (6 credits)

Job description

Compensation $15.00 Limited Term End Date 9-30-2027

Position Summary

Serves as the first contact for the department.

Duties & Responsibilities

• Greets and directs prospective students and visitors; routes telephone calls; and schedules appointments.
• Coordinates daily activities of the front desk, which includes maintaining key inventory, database maintenance and data entry.
• Performs word processing tasks, which includes business correspondence, forms, tables, labels, flyers, posters and other office documents.
• Tracks and files office documents, purchase orders and invoices.
• Provides back-up coverage for other office staff.
• Subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 and College’s HIPAA Privacy and Security policies and procedures, assisting the CNM health plan with day-to-day activities involving protected health information, including but not limited to, assisting with employee claims, coordinating benefits, determining health claim status, determining eligibility for coverage, budgeting and renewal, billing and collection activities, obtaining assistance from third-parties for plan functions, and any other duties delegated by the HIPAA Privacy or Security Officer.
• Performs other related duties as assigned.

Minimum Qualifications

• High School Diploma or GED.
• Must be successfully enrolled in a degree program.
• Bilingual Preferred (Spanish/English)
• Enrolled 6 credits
• Have a valid drivers license

EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community. For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home.

Benefits

• Health, Dental and Vision Insurance
• Life Insurance
• Long-Term Disability
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement
• Employee Assistance Program
• Retirement Plans and Savings
• Generous Paid Time Off
• Paid Holidays
• Educational Benefits

We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits.

Professional Development

Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis.

CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded. Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion. Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.