Student Success Liaison

Applitrack; Mount Vernon (IL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

IMRF pension

Health insurance supplement

EAP

Headspace access

Job summary

Applitrack is seeking a Student Support Services/Truancy Intervention staff member in DeKalb County, IL. You'll handle referrals, conduct intake assessments, and provide direct support through counseling, mentoring, and ongoing attendance monitoring.

The role requires collaboration with school staff, social workers, and families to develop intervention plans, participate in MTSS/IEP meetings, and support community engagement efforts. A 35-hour work week and 12-month commitment are offered.

Qualifications

• Experience in social services or education settings.
• Experience working with at-risk youth and families from diverse backgrounds.
• Strong written and verbal communication skills; ability to navigate sensitive conversations.

Responsibilities

• Receive referrals and conduct intake meetings for students and families.
• Provide academic counseling, mentoring, and attendance monitoring.
• Coordinate case management, progress notes, and follow-up for caseloads.

Skills

Experience with at-risk youth

Case management

Communication skills

Bilingual in Spanish

Education

Bachelor's degree in Social Work or related field

Tools

Digital case management systems

Job description

• Position Type: Student Support Services/ Truancy Intervention Staff
• Receive and act on referrals from schools; conduct intake meetings and needs assessments to identify needs for referred students and families
• Provide direct support to students through academic counseling, mentoring, home visits, referrals, and consistent attendance monitoring
• Provide ongoing case management, progress monitoring, and follow-up for assigned caseloads
• Create individualized attendance improvement plans with clear, measurable goals and timelines, and implement effective truancy intervention strategies
• Conduct home visits to strengthen family engagement and support attendance improvement efforts
• Connect students and families to appropriate support services — including through IRIS — such as mental health resources, transportation, special education, and community agencies
• Conduct Individual Optional Education Plan (IOEP) meetings
• Collaborate with school social workers, counselors, administrators, truancy staff, court services, social service agencies, schools, and families to develop and implement student intervention plans
• Participate in MTSS, SST, IEP, and re-entry meetings, and attend other required meetings and program-related events
• Assist with court preparation, attend truancy hearings, and initiate court petitions for students and families as needed
• Maintain thorough, accurate case documentation and progress notes in digital case management systems
• Deliver regular updates to partner districts on student progress, data trends, and outcomes for program evaluation
• Support parent education workshops and preventive programming centered on attendance and family engagement
• Represent the organization at community outreach events as assigned by the Coordinator
• Participate in ongoing training and professional development
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS

• Background in social services or education
• Experience working with at-risk youth and families from diverse backgrounds
• Demonstrated experience with home visits, case management, and school- or community-based social services
• Valid driver's license and reliable personal transportation to travel regularly to DeKalb County schools
• Must successfully pass a Criminal History Record Information (CHRI) fingerprint check

PREFERRED SKILLS & COMPETENCIES

• Bachelor's degree in Social Work, Counseling, Psychology, Sociology, Education, or a related human services field, in either community or educational settings
• Strong commitment to supporting at-risk youth and understanding effective student engagement strategies
• Strong written and verbal communication skills in both individual and small-group settings, including the ability to navigate sensitive and difficult conversations
• Solid organizational and case management skills with attention to detail, including data collection, documentation, reporting, and proficiency in computer applications and digital documentation systems
• Effective time management and the ability to adjust to changing needs
• Ability to work independently while contributing positively to a team environment
• Knowledge of trauma-informed care and restorative practices
• Familiarity with public assistance programs, behavioral health supports, and community resources
• Bilingual in Spanish (strongly preferred)

Reports to: Coordinator of School Services

Work Schedule: 35 hours per week; 12-month position

Compensation: $21–$24 an hour; IMRF; pension benefits; limited paid holidays and sick/personal time; EAP; Headspace; health insurance supplement

For Questions: Contact Carmen Siragusa or Monique Shered at the DeKalb ROE, 815-217-0460