Student Success & Enrollment Advisor

City of Coral Springs, Florida; Florida; On-site; USD 38,000 - 52,000; Full time

Job summary

The Coral Springs Regional Institute of Public Safety seeks a Student Services Advisor to act as a liaison between students and departments, promoting a positive, student-centered experience. You will communicate professionally with students, alumni, and staff, manage MyCSRIPS and CSRIPS emails, and help coordinate events and open houses.

Responsibilities include delivering exceptional customer service, guiding students through processes, escalating issues when needed, and supporting enrollment,

Qualifications

• High school diploma or GED required.
• Some college or an Associate's degree preferred.

Responsibilities

• Provide exceptional customer service to students, guests, and staff at CSRIPS.
• Serve as first point of contact for students, alumni, and delegates via in-person, email, and phone.
• Coordinate and participate in events such as Open House and career events.
• Communicate information clearly and professionally to internal stakeholders and students.
• Assist in responding to student inquiries and guiding them through processes and paperwork.
• Support across departments by coordinating with Academic Program Advisors and Faculty as needed.

Skills

Customer service

Communication

Professionalism

Teamwork

Education

High school diploma/GED

Associate's degree preferred

Job description

The Coral Springs Regional Institute of Public Safety seeks a Student Services Advisor to act as a liaison between students and departments, promoting a positive, student-centered experience. You will communicate professionally with students, alumni, and staff, manage MyCSRIPS and CSRIPS emails, and help coordinate events and open houses.

Responsibilities include delivering exceptional customer service, guiding students through processes, escalating issues when needed, and supporting enrollment,