Student Success & Engagement Specialist

Upstate Medical University; City of Syracuse (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Upstate Medical University in Syracuse, NY seeks a Student Success and Retention Specialist as part of the Student Affairs team. This hands-on role coordinates student support, retention initiatives, and basic needs programming while also handling communications, marketing, and web content management to engage students.

The position is fully in-person with varied hours, including some evenings, and requires strong organizational skills, discretion, and the ability to work with underserved

Qualifications

• Masters degree in a related field is required.
• Experience in student services or higher education is preferred.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate student support and retention initiatives.
• Promote services through communications and web content management.
• Provide front-line administrative and operational support.

Skills

Strong organizational skills

Written and verbal communication

Confidentiality and discretion

Program coordination

Customer service

Education

Master's degree in Higher Education, Communications, or related field

Tools

Website management

Job description

Upstate Medical University in Syracuse, NY seeks a Student Success and Retention Specialist as part of the Student Affairs team. This hands-on role coordinates student support, retention initiatives, and basic needs programming while also handling communications, marketing, and web content management to engage students.

The position is fully in-person with varied hours, including some evenings, and requires strong organizational skills, discretion, and the ability to work with underserved