Student Success & Engagement Representative (Academic Advisor)

Bladen Community College; Dublin (NC); On-site; USD 42,000 - 53,000; Full time

Job summary

Bladen Community College is seeking a Student Success & Engagement Representative (Academic Advisor) to support students in achieving educational goals through enrollment, advising, and registration assistance for credit and non-credit programs. The role involves advising on degree and transfer planning, career guidance, and coordinating with support services to help students succeed.

The position requires assisting with life and educational goal discussions, course selection, and monitoring

Qualifications

• Associate degree (bachelor’s preferred) with at least two years of experience in higher education.

Responsibilities

• Advise students on degree planning, transfer planning, and program requirements.
• Provide individual and group advising, including life and educational goal discussions and course selection.
• Use early alert/advising system to monitor grades, progress, and attendance and intervene as needed.
• Review transfer coursework to determine initial educational plan.
• Connect students to resources such as financial aid, career services, disability services, tutoring, and writing center.
• Monitor advisees’ progress and provide regular feedback to students.

Skills

Advising

Academic planning

Student support

Spanish (preferred)

Education

Associate degree (bachelor’s preferred) with 2+ years in higher education

Job description

The Student Success & Engagement Representative (Academic Advisor) is responsible for supporting and assisting students with achieving their educational goals by providing enrollment, advising, and registration assistance for both credit and non-credit programs of study and courses.

Essential Duties and Responsibilities

• Advise students on degree planning, transfer planning, as well as program opportunities and requirements.
• Provide advising to students in individual and group settings, including discussions of life and educational goals, educational planning, review of entry assessment information and course selection in accordance with program specific education plans.
• Use early alert/advising system to monitor student grades, progress, and attendance to intervene as needed.
• Review college transfer coursework to determine initial educational plan.
• Connect students to resources and support services such as myBCC Connect portal, financial aid, career services, disability services and tutoring/writing center.
• Monitor advisees’ progress and provide regular, customized feedback to student.
• Periodically review grades throughout the semester and follow up with students according to policy and procedures.
• Facilitate development of educational plan for suspended and probationary students according to college policy.
• Provide students with in-depth college information and policy interpretation relevant to their academic progress (i.e. graduation requirements, transfer information, counselors, etc.).
• Collaborate and assist with the orientation of new students.
• Maintain a professional and positive relationship with students, faculty, staff, and outside constituents.
• Maintain knowledge of transfer articulation agreements such as the NC Comprehensive Articulation Agreement (“CAA”), course equivalency tables, bi-lateral agreements specific to certain academic programs, transfer resources, requirements, and regulations.
• Knowledgeable about specific populations and their unique challenges and barriers.
• Attends conferences/seminars and staff professional development courses as required.
• Serves on appointed institutional committees as needed.
• Ability to work flexible hours.
• Performs other duties as required.

Supervisory Responsibilities

• None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

• Associate degree (bachelor’s preferred) with at least two years of experience in higher education, or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of faculty, students, other community or civic groups or visitors to the college. Ability to speak Spanish preferred.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear; and use hands to write, type, handle, or feel. The employee is frequently required to stand, walk, and sit; and is occasionally required to reach with hands and arms.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Usual office conditions.