Advisor, Career and College Promise

NC Community Colleges; Graham (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

NC Community Colleges seeks an Advisor for Career & College Promise to partner with high school and college staff. You will guide CCP students in educational planning and registration, ensuring alignment with postsecondary goals and program requirements.

The role emphasizes advising, eligibility interpretation, and collaboration with counselors, faculty, and community partners to promote student success and equitable access.

Qualifications

• Bachelor’s degree in counseling, higher education administration, student affairs, education, psychology or related field.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work well in a team environment.
• Experience with Microsoft Office Suite and Google Suite.
• Ability to establish and maintain effective working relationships with faculty, staff, students and other stakeholders.
• Commitment to serving diverse student populations with equitable access and inclusive support.
• Data-driven decision making to inform actions and policy.
• Proven ability to develop strategies for student success and retention.

Responsibilities

• Advise CCP students; align educational plans with postsecondary and career goals.
• Interpret eligibility requirements and explain prerequisites for pathways.
• Develop individualized educational plans linking goals, graduation requirements and course schedules.
• Provide guidance on policies to students, families, and school partners.
• Communicate complex policies clearly and accurately to stakeholders.
• Ensure compliance with local, state, and federal guidelines for CCP/dual enrollment.
• Inform students about implications of course changes and decisions.
• Monitor progress and connect students to tutoring and student services.
• Maintain relationships with high school counselors and campus partners.
• Participate in information sessions, orientations, and advising events.

Skills

Interpersonal skills

Communication skills

Organizational skills

Team player

Microsoft Office

Google Suite

Stakeholder relations

Data-driven decision-making

Student success strategies

Bilingual English/Spanish (preferred)

AI tools awareness

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Colleague

Self Service

Element 451

Job description

This is a full-time position, 40 hours/week, typically M-F. Flexibility is required to meet the department's needs, including days, evenings, and weekend sessions.

Employment Type

Full-Time Exempt

Minimum Qualifications

Bachelor’s degree counseling, higher education administration, student affairs, education, psychology or related field.

• Excellent interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to work well in a team environment
• Experience with the Microsoft Office Suite and Google Suite
• Ability to establish and maintain effective working relationships with faculty, staff and students as well as other internal and external stakeholders.
• Demonstrated commitment to serving students from diverse backgrounds, providing equitable access and inclusive student support
• Commitment to using data to support informed decision-making processes
• Proven ability to develop effective strategies for student success and retention

Preferred Qualifications

Master’s degree counseling, higher education, student affairs, education, psychology or related field

• Experience advising students in a secondary or post-secondary academic setting
• Working knowledge of Colleague, Self Service, Element 451 or other student information systems
• Knowledgeable in aspects of the student experience to include student development, coaching, advising, student/career services, and academic progression
• General knowledge of artificial intelligence (AI) tools and the ability to use them responsibly and effectively to support productivity, communication, research, and administrative tasks
• Bilingual proficiency in English and Spanish, with the ability to communicate effectively with students, families, and community partners in both languages

Position Description

The Advisor, Career & College Promise works closely with the Director, Secondary Education Partnerships and others to provide academic advising for Career & College Promise students through engagement with high school and college staff to ensure appropriate post-secondary and career pathway registration. Advising will focus on developing educational plans that align with post-secondary and career goals while complying with local, state, and federal requirements.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Promotes the College mission, vision, and values through Career & CollegePromise and other relevant initiatives
• Interpret eligibility requirements, assess pathway options, explainpathway-specific prerequisites, and help students select appropriate courseswithin their eligibility and goals
• Develop individualized educational plans that align students’ career and postsecondary goals, high school graduation requirements, course schedules, and CCP pathway requirements
• Responsible for knowledge of local high school and College policies and procedures to provide students with information and guidance to assist them in making informed academic decisions
• Ability to interpret and apply complex program policies and communicate them clearly to students, families, and school partners.
• Maintain compliance with local, state, and federal guidelines impacting CCP/dual-enrollment studentsAdvise students on their pathway options and duration of eligibility in the CCP program
• Educate students about limitations and possible consequences of academic decisions including adding, dropping, and withdrawing from courses
• Monitor student progress as appropriate, helping students understand college-level expectations, identify academic or enrollment concerns, and connect students to tutoring, accessibility services, academic support, and other resources
• Maintain positive relationships with high school counselors and relay academic concerns and course plans when necessary
• Conduct and participate in student and family information sessions, orientations, school-based advising, registration events, and other outreach activities related to CCP.
• Utilize transfer guides and degree plans to assist students with transition to prospective four year colleges and universities or into curriculum programs at the College
• Assist with administrative tasks, such as application processing and other data entry
• Establish and follow plans to ensure consistent communication with students, faculty, staff, parents, and additional stakeholders
• Perform other duties as assigned that support the College mission and initiatives Supervisory Responsibilities

This position has supervisory responsibilities. _____
This position does not have supervisory responsibilities. __X___

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Demonstrate excellence in written, oral, and interpersonal communication skills.

Demonstrate commitment to diversity, equal opportunity, and the academic, intellectual, and social development of all students and employees.

An understanding of and commitment to the comprehensive community college philosophy and mission.

Treat others respectfully and behave in such a way that creates a workplace environment that is marked by trustworthiness and honesty that is professionally appropriate.

Act as a team player when working with employees of the College and the community of Alamance County.

Analytical – Synthesizes complex or diverse information; collects and researches data.

Continuous Learning – Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how the job relates to others; uses resources effectively.

Use of Technology – Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Written Communication – Able to read and interpret written information.

Business Acumen – Aligns work with strategic goals. Cost Consciousness – Works within approved budget; conserves organizational resources. Diversity – Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.

Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Personal Appearance – Dresses appropriately for position.

Attendance/Punctuality – Is consistently at work and on time; arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Initiative – Looks for and takes advantage of opportunities; asks for and offers help when needed. Innovation – Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives. Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity – Completes work in a timely manner. Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills Ability to calculate and apply concepts of basic Mathematics.

Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Computer Skills To perform this job successfully, an individual should have general knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Walking _X__
Running _____
Squatting _______
Jumping ______
Sitting __X____
Standing __X__
Lifting (10 lbs. maximum) __X___
Speaking __X__
Hearing __X___ Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.
Office Setting ___X____
Classroom/High School Setting __X__ (occasional) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

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