Student Success & Data Coordinator

Holyoke-Community-College; Holyoke (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Holyoke Community College, serving the Gateway to College program for students ages 16-20, seeks a Clerk to provide essential administrative, operational, and data management support. The role coordinates admissions, maintains confidential records, and assists with program planning for a fast-paced educational environment.

The Clerk will monitor attendance and progress, assist with recruitment events, and manage office logistics, inventories, and reporting to ensure smooth day-to-day operations

Qualifications

• Associate’s degree in a related field.
• Three to five years of office experience.
• Proficiency with keyboarding/word processing, databases, spreadsheets, and internet/email.
• Ability to work independently and in a team, manage multiple projects, and maintain confidentiality.
• Strong student focus with effective communication to students.
• Excellent oral and written communication skills.
• Highly organized, detail-oriented, and proactive.

Responsibilities

• Maintain confidential student records by entering, verifying, and updating enrollment, attendance, grades, and referrals across multiple databases.
• Coordinate recruitment and admissions activities, including information sessions, school visits, and outreach events.
• Create and maintain tracking systems using Office and Google Workspace; generate reports for planning and decision-making.
• Monitor attendance and academic progress; communicate with students and families about requirements.
• Coordinate administrative logistics for program events (orientations, workshops, graduations).
• Prepare purchase requisitions and manage inventory of instructional materials and office supplies in line with purchasing procedures.
• Oversee inventory and device loans; maintain asset records and communicate with students about loans/returns.
• Prepare routine reports for leadership to support planning, compliance, and program improvement.
• Organize work priorities and deadlines; identify opportunities to improve procedures and workflows.

Skills

Verbal communication

Written communication

Attention to detail

Team collaboration

Education

Associate's degree in a related field

Tools

PowerSchool

Banner

Navigate 360

Job description

Holyoke Community College, serving the Gateway to College program for students ages 16-20, seeks a Clerk to provide essential administrative, operational, and data management support. The role coordinates admissions, maintains confidential records, and assists with program planning for a fast-paced educational environment.

The Clerk will monitor attendance and progress, assist with recruitment events, and manage office logistics, inventories, and reporting to ensure smooth day-to-day operations