Student Success Coach & Retention Specialist

Tennessee Board of Regents; Clarksville (TN); On-site; USD 46,000 - 58,000; Full time

Job summary

The Tennessee Board of Regents' Clarksville Campus seeks a Student Success Advisor to support students from pre-enrollment to completion with holistic services. You will track progress, connect students with academic support, and coordinate referrals to retention programs to help students stay on track toward their degrees.

Responsibilities include building relationships, reviewing progress, supporting recruitment, delivering workshops, and using SIS to maintain accurate records in a

Qualifications

• Bachelor’s degree required; two years of direct student support in higher education.
• Preferred Master’s degree and bilingual fluency in English and Arabic or Spanish.

Responsibilities

• Build relationships with students to help achieve their goals.
• Track student progress and utilization of academic support services.
• Identify barriers to progress and apply retention strategies.
• Coordinate referrals and participate in retention initiatives and workshops.
• Maintain accurate records using the SIS and other office systems.

Skills

Caseload management

Oral and written communication

Confidentiality

Organizational skills

Relationship building

Education

Bachelor’s degree from an accredited institution

Master’s degree from an accredited institution

Tools

Microsoft Office

Database management

Job description

The Tennessee Board of Regents' Clarksville Campus seeks a Student Success Advisor to support students from pre-enrollment to completion with holistic services. You will track progress, connect students with academic support, and coordinate referrals to retention programs to help students stay on track toward their degrees.

Responsibilities include building relationships, reviewing progress, supporting recruitment, delivering workshops, and using SIS to maintain accurate records in a