Coordinator for Student Success Coaching - Binghamton University

Binghamton University; City of Binghamton (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Binghamton University seeks a dedicated Coordinator for Student Success Coaching to support undergraduate students through one-to-one coaching, group programs, and targeted workshops.

The role emphasizes collaboration with campus partners, staff training, and cross-campus program development to improve retention and graduation outcomes. Evening/weekend work may be required, with a focus on data-driven program design.

Qualifications

• Bachelor's degree (or higher) required.
• Minimum of one year of professional experience in coaching, advising, or related roles in higher education.
• Experience in programming, presenting, providing workshops and/or teaching.
• Ability to build and maintain collaborative relationships with campus partners.

Responsibilities

• Provide one-to-one and group coaching to undergraduates to support engagement and success.
• Plan, promote, and coordinate data-based student support programs for designated cohorts.
• Coordinate and train student staff and graduate assistants in coaching and marketing tasks.
• Develop partnerships across campus to support retention and graduation goals.
• Organize staff bonding events and oversee marketing efforts for programs.

Skills

Coaching

Advising

Program design

Workshops

Communication

Team collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

MS Office

Graphic design

Data visualization

Job description

Coordinator for Student Success Coaching

Binghamton University is a premier publicR1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character -shaped by our mission, outstanding academics, facilities, and community life -promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than abouthaving a great job -it isabout having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge,and community-engaged research, teaching and service,exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmativeaction/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

The Department of Student Transition and Success is seeking a creative, positive, and student- centered professional for the position of Coordinator for Student Success Coaching in the Department for Student Transition and Success. The Coordinator for Success Coaching will serve as an academic success and life coach and will be primarily responsible for supporting undergraduate student engagement and success inside and outside of the classroom via one-to-one academic coaching, meetings, academic skills/engagement programs and workshops, and assisting with the management of a peer-to-peer coaching program. Students who receive coaching typically reach their goals faster, enjoy college more, have high grade point averages, and have higher rates of retention. As part of the Student Transition and Success team, the Coordinator for Student Success Coaching will contribute to the successful retention and graduation of at-risk students through targeted program design based on data and working closely with other campus resources to support at-risk students in achieving their personal and academic goals.

Duties and Responsibilities:

• Serves as a point of contact and provide success coaching on a walk-in or appointment basis and make referrals to appropriate school advising offices, academic departments, and other campus resources as necessary
• Lead and assist in planning, promoting and coordinating interactive and dynamic support programs for designated student cohorts (e.g. first-year, success coaching, and others) using a data-based approach
• Work collaboratively with the department of Student Transition and Success team to support student success programming
• Assist with the coordination and facilitation of student staff training
• Aid the recruitment process for graduate and undergraduate staff who specialize in peer success coaching
• Supervise the Graduate Assistant for Success Coaching & Marketing
• Coordinate GA projects throughout the semester and academic year including their marketing work
• Serve as primary contact for developing and maintaining cross campus partnerships
• Manage program requests and lead the development/facilitation of specific academic success workshops for faculty and staff as needed
• Serve on other university and external committees that promote and enhance effectiveness and visibility on campus
• Represent Binghamton University, the Division of Student Affairs and all functional areas at various on campus, local, regional, state and national events
• Engage in professional development activities which may include travel
• Occasional evening, night, or weekend work may be required if a situation warrants this need
• Organize and coordinate staff bonding events for the student staff
• Maintain the Success Coaching referral form and send outreach to those students
• Lead office marketing efforts through relationship building across campus and some graphic design projects

Requirements:

• Bachelor's degree (or higher)
• Minimum of one year of professional experience in coaching, advising or adjacent roles in higher education
• Documented experience in programming, presenting, providing workshops and/or teaching experience
• Demonstrated ability to build and maintain collaborative relationships with a variety of campus partners and departments

Preferred:

• Master's degree in Higher Education, Student Affairs, Counseling, or a related field
• Knowledge of student development theory and best practices in success coaching and student transition programs
• Experience with programmatic marketing, including relationship building and graphic design
• Demonstrated experience using a data-based approach to develop, evaluate, and improve student support programs
• Experience working with and serving a high quantity of diverse students

Visasponsorshipis not available for this position. If you currently needsponsorshipor will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

BinghamtonUniversity is a tobacco-free campus.

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer.

It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates.

This requirement extends to employment and admission.

Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR).

Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form .

Deadline for Internal Applicants: October 14, 2026