Student Success Coach – Education & Community Support

Goodwill of Central and Northern Arizona; Peoria (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K Plan

Job summary

Goodwill of Central and Northern Arizona is seeking a Student Coach at the Excel Center in Phoenix. You will manage a caseload of students, promote engagement, and provide resources to remove barriers to educational progress.

The role emphasizes relationship-building, data tracking, and collaboration with leadership and instructors. The position requires an Associate’s degree or 10 years of equivalent experience, strong communication skills, and willingness to travel locally.

Qualifications

• Associate’s degree or 10 years equivalent experience.
• 2 years’ experience in social work, counseling, advising, academic guidance or related field.
• Experience working with at-risk students in a nontraditional setting and/or in adult education setting highly preferred.
• Superior verbal and written communication skills.
• Strong meeting facilitation skills.
• Bilingual in English and Spanish highly preferred.
• Working knowledge of Microsoft Outlook, School Information Management System, Excel, and Word.

Responsibilities

• Promotes continued student engagement and serves as a student advocate.
• Manages a caseload of students (typical 65–80) and triages responsibilities.
• Builds relationships with students and provides resources to remove barriers to progress.
• Inspects and tracks student data to support academic progress.
• Maintains regular in-person attendance and participates in team meetings.

Skills

Verbal communication

Bilingual English/Spanish

Computer literacy

Relationship building

Student advocacy

Education

Associate’s degree or 10 years equivalent experience

Tools

Microsoft Outlook

Excel

Word

Job description

Goodwill of Central and Northern Arizona is seeking a Student Coach at the Excel Center in Phoenix. You will manage a caseload of students, promote engagement, and provide resources to remove barriers to educational progress.

The role emphasizes relationship-building, data tracking, and collaboration with leadership and instructors. The position requires an Associate’s degree or 10 years of equivalent experience, strong communication skills, and willingness to travel locally.