Lead Student Success Coach - Team & Student Impact

Goodwill; Phoenix (AZ); Presencial; USD 59 000 - 72 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

Dental plans

Vision plan

401K plans

Life insurance

EAP

Paid Time Off

Resumo da oferta

Goodwill Excel Center in Phoenix is hiring a Lead Student Success Coach to oversee life and career coaches, manage student caseloads, and drive engagement toward educational progress.

You will train coaches, conduct evaluations, partner with instructional teams, and lead data-driven decisions to remove barriers to learning. Travel may be required; a Bachelor's degree and 5 years in mentoring or advising are preferred. Bilingual English/Spanish is a strong plus.

Qualificações

• Bachelor’s degree required; Master’s degree preferred.
• 5 years of experience in social work, mentoring, counseling, advising, or related field.
• Experience with at-risk students in nontraditional/adult education settings preferred.
• Superior verbal and written communication skills; bilingual in English and Spanish preferred.

Responsabilidades

• Leads a caseload of students and monitors coaching quality and records.
• Represents the team on the leadership group and coordinates admin-coach liaison.
• Performs performance management, staff development, and annual reviews.
• Plans coach professional development and leads intake to outline students’ goals.
• Supports instructors in developing individual learning plans and maintains open communication.

Conhecimentos

Bilingual English/Spanish

Strong communication skills

Leadership / mentoring

Data analysis

Driver's license

Formação académica

Bachelor’s degree

Master’s degree preferred

Ferramentas

Google apps

Microsoft Office

Excel

Descrição da oferta de emprego

Goodwill Excel Center in Phoenix is hiring a Lead Student Success Coach to oversee life and career coaches, manage student caseloads, and drive engagement toward educational progress.

You will train coaches, conduct evaluations, partner with instructional teams, and lead data-driven decisions to remove barriers to learning. Travel may be required; a Bachelor's degree and 5 years in mentoring or advising are preferred. Bilingual English/Spanish is a strong plus.