Student Success Center Admin Aide (Work-Study)

Guilford Technical Community College; North Carolina; Hybrid; USD 17,000 - 24,000; Part time

Job summary

Guilford Technical Community College is seeking a Federal Work Study student for the Jamestown Student Success Center. Duties include answering phones, front desk coverage, and assisting students with admissions, registration, and campus systems.

The role requires basic computer skills (MS Word/Excel/PowerPoint) and strong customer service in a busy front-office setting. Morning, afternoon, and evening shifts are available, with up to 20 hours per week at $15.00 per hour.

Qualifications

• Good customer service and organization skills, detail oriented, motivated self-starter, dependable, and basic computer knowledge including Microsoft Office.

Responsibilities

• Answer the phone and cover front reception desk.
• Cover lobby and perform clerical tasks.
• Assist students with admissions, registration, and Self-Service. Use Canvas, Titan email, GTCC site.

Skills

Customer service

Organization

Detail oriented

Microsoft Office

Communication

Tools

Microsoft Word

PowerPoint

Excel

Job description

Federal Work Study - Student Success Center - Jamestown

Please see Special Instructions for more details.

To be considered for Federal Work Study positions, the applicant must have applied for financial aid and show financial need.

Position Information

Job Title

Job Title Federal Work Study - Student Success Center - Jamestown

Full Time/Part Time

Job Description

Provide assistance to staff in the Student Success Center. Duties will include, answering the phone, covering front reception desk, covering the lobby, filing, mail, proficient computer skills (MSWord/Excel/PowerPoint), clerical skills, assisting students with the admissions process, registration assistance, Self-Service, Canvas, Titan email, GTCC website and other duties as assigned.

Duties/Functions

To perform this job successfully, an individual must be able to perform the essential duties with or without reasonable accommodations. Reasonable accommodations may be made to aid individuals with disabilities to perform the essential duties.

Contacts

Education Required

Education Preferred

Experience Required

Good customer service and organization skills, detail oriented, motivated self-starter, dependable, and basic computer knowledge including Microsoft Office.

Experience Preferred

Strong Computer skills, Microsoft Word, Power Point and Excel.
Excellent customer service skills.
Ability to communicate well both verbally and in writing.
Previous office experience preferred.

KSA Required

Quick Learner, Computer Skills (Microsoft Office).
Excellent customer service skills and willingness to assist with other duties that arise.
Ability to communicate effectively with faculty, staff and co-workers.

KSA Preferred

Department/Job Specific Requirements

Department: Student Support Services
Campus: Jamestown
Supervisor: Natalie Duke
Ext: 55023
Hours: Morning, Afternoon, and Evening
(between 8:00 a.m. – 6:00 p.m.) Up to 20 per week.
Pay Rate: $15.00 per hour

Physical Demands

Primarily sitting
Lifting <20lbs

Posting Type

Posting Type Workstudy

Posting Number

Posting Number 2024-061-TEMP-P

Open Date

Open Date 08/27/2026

Close Date

Open Until Filled Yes

Special Instructions to Applicants

To be considered for Federal Work Study positions, the applicant must have applied for financial aid and show financial need.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you currently a GTCC student?
  • Yes
  • No

Documents Needed To Apply

Required DocumentsOptional Documents

Resume

Cover Letter

Other

601 E. Main Street P.O. Box 309 Jamestown, NC 27282