Student Success Assistant

The University of Kansas School of Business; Lawrence (KS); On-site; USD 17,000 - 25,000; Part time

Job summary

The University of Kansas School of Business seeks a Student Success Assistant to support student programs, events, and engagement within the Office of Student Success. The role offers hands-on experience coordinating workshops, leading initiatives, and connecting students with campus resources.

Ideal candidates are undergraduates with strong customer service, solid written communication, and proficiency in Microsoft Office; evening or weekend availability is a plus for event coverage.

Qualifications

• Experience delivering high-quality customer service or office experience.
• Strong written communication skills evidenced in application materials.
• Experience using Microsoft Office Suite.

Responsibilities

• 40%: Develop and coordinate student success programs, workshops, events, and leadership activities.
• 30%: Admin tasks including scheduling, communications, materials, and office projects.
• 20%: Represent Student Success at events, promote programs, and connect students to resources.
• 10%: Execute special projects and other duties to support the Office of Student Success.

Skills

Customer service

Written communication

Microsoft Office

Tools

Canva

Adobe Express

Job description

The Office of Student Success at the School of Business creates programs and experiences that help KU business students build meaningful connections, develop leadership capacity, and thrive throughout their college journey. Student Success Assistants partner with professional staff to advance this mission by supporting initiatives that strengthen community, foster belonging, and enhance the student experience within the KU School of Business.

We are seeking an undergraduate student who is passionate about contributing to the student experience and serving as a positive representation of the School of Business community. This role is designed for students who want to make a meaningful impact while gaining valuable professional experience.

As a Student Success Assistant, you will help students build connections to the School of Business community, navigate challenges, engage with campus resources, and identify opportunities that support their academic, personal, and professional success.

Throughout their employment, student employees will maintain and manifest positive actions that align with and support the Code of Conduct for the School of Business.

Job Description

40% Student Programming and Project Leadership

• Assist with the development, coordination, and implementation of student success programs and initiatives, including workshops, events, leadership programs, community-building experiences, and meetings.
• Coordinate event logistics, including materials preparation, room setup, student communications, and on-site event support.
• Support assessment and evaluation efforts by collecting student feedback, tracking participation, and assisting with data-informed program improvements.
• Provide peer support to students experiencing academic challenges by helping identify strategies, engagement opportunities, and campus resources that support academic success and persistence.

30% Administration

• Serve as a steward of the MSP-B Lounge by maintaining a welcoming, organized, and clean environment.
• Assist with administrative and operational functions, including scheduling meetings, managing communications, organizing materials, and supporting office projects.
• Create and update bulletin boards, promotional materials, and other communications that highlight resources, opportunities, and student success initiatives.

20% Student Outreach & Engagement

• Serve as ambassador for Student Success during events, programs, and outreach activities.
• Develop creative strategies to increase awareness of Student Success programs and encourage student participation and engagement.
• Connect students with appropriate School of Business and university resources that support their academic, personal, and professional growth.

10% Other Duties as Assigned

• Complete special projects and other duties that support the goals of the Office of Student Success.

Required Qualifications

• Previous experience providing high-quality customer service or previous office experience.
• Strong written communication skills as evidenced by application materials.
• Experience using Microsoft Office Suite.

Preferred Qualifications

• Experience using Canva, Adobe Express, or other graphic design tools.
• Experience executing multiple projects simultaneously.
• Demonstrated initiative and leadership through employment, student organizations, volunteer service, athletics, research, entrepreneurship, or other involvements.
• Availability to work some evenings (6-8 pm) or weekends for special events up to twice a month.