Student Success Advocate

Xerox Corporation; West Palm Beach (FL); Vor Ort; USD 29.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance

Tuition benefit for eligible employees

Paid holidays & amazing break time

Free parking

Zusammenfassung

Palm Beach Atlantic University in West Palm Beach, FL is seeking a Success Coach to engage an assigned student group, guiding them through their education journey and helping them overcome barriers to success.

The role involves proactive outreach via phone, email, and text, regular meetings to track progress, and connections to campus resources. A 4-year degree and 1+ year of higher education experience are required.

Qualifikationen

• Bachelor's degree in education, counseling, psychology, or other related field.
• 1+ years of experience in higher education settings such as advising or student success offices.

Aufgaben

• Acts as primary point of contact for assigned student group, supporting academic goals and navigating university processes.
• Proactively contacts students by phone, email, and text to provide encouragement and guidance.
• Keeps records of interactions and progress in Navigate 360; documents engagement and outcomes.

Kenntnisse

Customer Service

Professionalism

Effective Communication

Problem-solving

Adaptability

Ausbildung

Bachelor's degree in education, counseling, psychology, or related field

Tools

Navigate 360

Stellic

Jobbeschreibung

Palm Beach Atlantic University in West Palm Beach, FL is seeking a Success Coach to engage an assigned student group, guiding them through their education journey and helping them overcome barriers to success.

The role involves proactive outreach via phone, email, and text, regular meetings to track progress, and connections to campus resources. A 4-year degree and 1+ year of higher education experience are required.