Student Success Advisor - West Valley Campus (Hybrid)

Arizona State University

United States

Hybrid

USD 46,000 - 52,000

Full time

5 days ago

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Job summary

Arizona State University invites applications for an Academic Advisor 1 position within the Mary Lou Fulton College for Teaching and Learning Innovation. The role focuses on providing direct student-facing support to undergraduates, leveraging advising theory, and retention strategies.

Work spans both Tempe and West Valley campuses with some travel as needed. Reporting to MLFC leadership, the advisor collaborates with a multidisciplinary team to guide students through academic planning, degree

Qualifications

Minimum of a bachelor’s degree or equivalent combination of experience and training.
Knowledge of evidence-based advising principles and practices.
Strong interpersonal, communication, and presentation skills.
Ability to build relationships with diverse student populations.
Experience using student information systems such as Salesforce, PeopleSoft and dashboards.

Responsibilities

Advise undergraduate students in multiple majors and programs, in person and online.
Build relationships and serve as a trusted guide throughout the educational journey.
Collaborate with a multidisciplinary team to provide holistic advising support.
Guide students in academic planning, goal setting and career exploration.
Track progress using degree tracking tools and reporting systems.
Respond to student questions and resolve issues to support progression to degree completion.