Student Success Advisor & Liaison

Cuyahoga Community College; Parma (OH); On-site; USD 45,000 - 52,000; Full time

Job summary

Cuyahoga Community College seeks an experienced Student Support Services advisor to provide personal, academic, and career guidance to program participants and students. You will conduct individual and group workshops and collaborate with faculty and staff to ensure comprehensive support and robust outreach.

The role requires a Master’s degree, at least two years in advising or counseling, and the ability to work with diverse populations, including evenings/weekends as needed.

Qualifications

• Master’s Degree in a related field.
• Minimum of two years of demonstrated experience advising, counseling, and/or teaching under-prepared students.
• Demonstrated experience making sound decisions that affect a work unit or team.
• Demonstrated experience in a role requiring diverse problem-solving methods.

Responsibilities

• Provides academic, career, and personal advising to potential and current program participants/students.
• Develops Educational Plans, monitors participants’ progress, refers participants to counseling as needed.
• Assists students with completing financial aid and scholarship applications, writing essays, and forming attainable academic and career plans.
• Maintains accurate and timely documentation of all necessary data to ensure compliance with the U.S. Department of Education.
• Conducts individual and group program-engagement sessions.
• Meets regularly with staff for participant and program evaluations.
• Meets with faculty regarding participants’ progress and course content/material, as needed.
• Works collaboratively with the Student Counseling department to ensure attentive and efficient student referrals when needed.
• Assists with the development of the departmental newsletters and other correspondence as needed.
• May attend College-wide meetings, workshops, and conferences as directed.
• Assists with metric tracking and report preparation.
• Performs other duties as assigned.

Education

Master’s Degree in a related field

Two years experience advising, counseling, and/or teaching under-prepared students

Tools

BLUMEN

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Blackboard

BANNER system

Job description

Cuyahoga Community College seeks an experienced Student Support Services advisor to provide personal, academic, and career guidance to program participants and students. You will conduct individual and group workshops and collaborate with faculty and staff to ensure comprehensive support and robust outreach.

The role requires a Master’s degree, at least two years in advising or counseling, and the ability to work with diverse populations, including evenings/weekends as needed.